Mohamed Gomaa Email & Phone Number | As a Customer Service Representative with about four years of experience, I am passionate about delivering exceptional customer support and building strong rapport with customers. In my most recent role at Concentrix, I excelled at handling diverse customer inquiries, resolving issues, and exceeding customer expectations. I reduced the average response time and increased the customer satisfaction scores by implementing forward-thinking strategies and offering tailored advice and assistance. I also utilized CRM systems and troubleshooted technical problems, ensuring accurate and timely solutions. I leveraged my strong written and verbal communication skills, as well as my proficiency in Business English and Hebrew, to provide clear and concise assistance to customers. I approached every interaction with a patient and understanding demeanor, recognizing each customer's unique needs and concerns. I am quickly adapting to new technologies and processes, enabling me to provide efficient support in a constantly evolving customer service landscape. I believe that trust and a positive relationship are the foundation of exceptional customer service, and I strive to maintain a positive and professional attitude in every interaction, no matter the challenge. I am dedicated to making a meaningful impact on both the customer experience and the success of the organizations I work with.

Mohamed Gomaa

As a Customer Service Representative with about four years of experience, I am passionate about deli...
Loano, Liguria, Italy

*50 free lookup(s) per month.

Mohamed Gomaa’s Phone Numbers

Get MOHAMED’s Phone Number (For Free)

Social Media

Mohamed Gomaa’s Location Loano, Liguria, Italy

Mohamed Gomaa’s Current Industry

Mohamed Gomaa’s Prior Industry Concentrix

Find accurate emails & phone numbers for over 700M professionals.

Customer Service Representative

2019-10-01 00:00:00 - 2023-03-01 00:00:00

No Skills Available

No Languages Available

Mohamed Gomaa is a As a Customer Service Representative with about four years of experience, I am passionate about delivering exceptional customer support and building strong rapport with customers. In my most recent role at Concentrix, I excelled at handling diverse customer inquiries, resolving issues, and exceeding customer expectations. I reduced the average response time and increased the customer satisfaction scores by implementing forward-thinking strategies and offering tailored advice and assistance. I also utilized CRM systems and troubleshooted technical problems, ensuring accurate and timely solutions. I leveraged my strong written and verbal communication skills, as well as my proficiency in Business English and Hebrew, to provide clear and concise assistance to customers. I approached every interaction with a patient and understanding demeanor, recognizing each customer's unique needs and concerns. I am quickly adapting to new technologies and processes, enabling me to provide efficient support in a constantly evolving customer service landscape. I believe that trust and a positive relationship are the foundation of exceptional customer service, and I strive to maintain a positive and professional attitude in every interaction, no matter the challenge. I am dedicated to making a meaningful impact on both the customer experience and the success of the organizations I work with.