Missy Perez
► CLIENT-FOCUSED PROBLEM SOLVER
I’ve thrived the service industry by listening to customer challenge...
Miami, Florida, United States
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Missy Perez’s Email missy.perez@researchboard.com
Social Media
Missy Perez’s Location Miami, Florida, United States
Missy Perez’s Current Industry Gartner
Missy Perez’s Prior Industry Infinity Insurance | Allstate | Indepedent Health Agent | Democratic Hispanic Caucus Florida | Sharp Insurance Agency
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Work Experience
Gartner
Sr. Account Executive, GTS-MSE
2024-02-01 00:00:00 - Present
Infinity Insurance
CSC Underwriting
2018-02-01 00:00:00 - 2020-01-01 00:00:00
Allstate
Retention Specialist
2017-06-01 00:00:00 - 2017-12-01 00:00:00
Indepedent Health Agent
Life Health Insurance Agent
2016-11-01 00:00:00 - 2017-06-01 00:00:00
Democratic Hispanic Caucus Florida
Secretary/Media Chair Miami-Dade
2015-02-01 00:00:00 - 2017-01-01 00:00:00
Sharp Insurance Agency
Customer Service Assistant
2016-03-01 00:00:00 - 2016-09-01 00:00:00Skills
Languages
FAQ About Missy Perez
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Missy Perez is located at
Miami, Florida, United States -
Missy Perez is a ► CLIENT-FOCUSED PROBLEM SOLVER I’ve thrived the service industry by listening to customer challenges and connecting them with quality products or services. Through an empathetic approach to relationships, I quickly built trust with customers and collaborated with cross-functional teams to design solutions that met their evolving business needs. ► CUSTOMER SATISFACTION & RETENTION I’m skilled in driving revenue while recognizing the importance of adopting sustainable, customer-centric business practices. In several instances, I’ve minimized the risk of policy cancellations by uncovering customer frustrations and offering opportunities to increase savings and improve operational efficiency. I’ve regularly researched ways to reduce customer hold time for calls and implemented a follow-up process for added support. ► PROSPECTING & LEAD GENERATION Throughout my career in sales, I’ve been progressively responsible for generating leads and qualifying prospects to build a sustainable sales pipeline. Most recently, I established a track record of partnering with agents and underwriters to exceed sales, customer service and operations goals for multiple insurance agencies. ► STRENGTHS Customer Service Business Development Account Support Sales Cycle Market Research Data Management Policy Regulations Retention Strategies Team Oriented Diversity Awareness Process Improvement Policy Implementation Communication Proactive leader ► LET’S CONNECT! ✉missalys.perez1492@gmail.com
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Missy Perez currently works in the Gartner |
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No Languages Available
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Missy Perez has prior
experience in the following industries:
Infinity Insurance | Allstate | Indepedent Health Agent | Democratic Hispanic Caucus Florida | Sharp Insurance Agency -
Missy Perez has the following professional experience:
Gartner | Infinity Insurance | Allstate | Indepedent Health Agent | Democratic Hispanic Caucus Florida | Sharp Insurance Agency -
You can view Missy Perez’s LinkedIn profile at LinkedIn URL
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Missy Perez’s work email
addresses are
missy.perez@researchboard.com -
Gartner |
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