Michelle Pamplin Msml Email & Phone Number | Executive Leader in Financial Services industry with 15+ years of progressive global business experience in customer experience management, program management, governance, operations, and vendor management with extensive remote/virtual leadership experience designing and implementing business strategies that improve customer experience, reduce cost, strengthen controls, and deliver strong business readiness. Strong collaborator influencing business and product stakeholders to deliver 100+ business and regulatory control strategies that transformed and continuously improved business processes. Built, unified, and led high performing global teams. Passionate about talent development, customer experience, driving strategic change, and transforming business processes. Enterprise mindset with skills in strategic planning, change management, operational risk management, project/product management, and customer service leadership.

Michelle Pamplin Msml

Executive Leader in Financial Services industry with 15+ years of progressive global business experi...
South Jordan, Utah, United States

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Michelle Pamplin Msml’s Email mmsml@uline.com

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Michelle Pamplin Msml’s Location South Jordan, Utah, United States

Michelle Pamplin Msml’s Current Industry Uline

Michelle Pamplin Msml’s Prior Industry Wells Fargo | American Express

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Director Customer Service

2023-01-01 00:00:00 - Present

Vice President / Contact Center Site Leader

2020-10-01 00:00:00 - 2022-12-01 00:00:00

Director, Customer Advocacy

2016-08-01 00:00:00 - 2019-07-01 00:00:00

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Michelle Pamplin Msml is a Executive Leader in Financial Services industry with 15+ years of progressive global business experience in customer experience management, program management, governance, operations, and vendor management with extensive remote/virtual leadership experience designing and implementing business strategies that improve customer experience, reduce cost, strengthen controls, and deliver strong business readiness. Strong collaborator influencing business and product stakeholders to deliver 100+ business and regulatory control strategies that transformed and continuously improved business processes. Built, unified, and led high performing global teams. Passionate about talent development, customer experience, driving strategic change, and transforming business processes. Enterprise mindset with skills in strategic planning, change management, operational risk management, project/product management, and customer service leadership.