Michael Wolfe

Michael Wolfe

Co-founder and Chief Product Officer, Gladly. Portflio Advisor, Point Nine Capital. I blog for start...
San Francisco, California, United States

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Work Experience

Gladly, Inc.

Co-founder, Chief Product Officer

2014-08-01 - Present

Point Nine Capital

Portfolio Advisor

2014-03-01 - Present

Startup Advisor and Investor

Startup Advisor and Investor

2013-01-01 - Present

Pipewise

CEO

2010-09-01 - 2012-12-01

Benchmark Capital

Entrepreneur in Residence

2009-10-01 - 2010-09-01

Vontu, Inc

Co-founder and Vice President, Products and Services

2002-02-01 - 2009-02-01

Kana Communications

Vice President, Engineering

1997-03-01 - 2001-03-01

iPro+

Director, Engineering

1995-03-01 - 1997-03-01

Goldman Sachs

Developer, Equity Derivatives Division

1991-06-01 - 1994-02-01

Stanford University

BS/MS Computer Science

1986-01-01 - 1991-01-01

Skills

customer service crm customer support tools contact management enterprise software software information technology customer service platform saas customer experience omnichannel customer support ccaas multichannel ai automation ivr digital customer service native voice selfservice

Languages

English