Michael Skinner Email & Phone Number | SKILLS • Troubleshooting and installing software and hardware. • Windows XP, 7, 8, 10; Server 2008, 2012; Ubuntu, Mac OS, iOS, and Android. • Desktops, laptops, printers, scanners, peripherals, and mobile devices. • LAN, WAN, WIFI, VPN, and Bluetooth connections. • Analog, digital, and VOIP telephones. • Ticket tracking utilizing Service Now, Remedy, CA Service Desk, Footprints, Heat, Peregrine, and Track IT. • Account provisioning using Active Directory and Microsoft Exchange Management Console. • Microsoft Office 2003, 2007, 2010, 2013, 2016; Open Office, Adobe Reader and Acrobat. • Internet Explorer 8, 9, 10, 11, Edge; Mozilla Firefox, Chrome, Safari. • Imaging with Ivanti, Acronis, and Empirium. • Remote support with Team Viewer, RDP, Cisco WebEx, VNC, and Window Remote Assistance. • Mobile device management with XenMobile and Airwatch. • Effective written and verbal communication abilities including creating support documentation.

Michael Skinner

SKILLS • Troubleshooting and installing software and hardware. • Windows XP, 7, 8, 10; Server 2008,...
Marysville, Pennsylvania, United States

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Michael Skinner’s Email mskinner@centene.com

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Michael Skinner’s Location Marysville, Pennsylvania, United States

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Technical Support Specialist - Deskside Support

2019-05-01 00:00:00 - Present

Technical Support Specialist

2018-09-01 00:00:00 - 2019-01-01 00:00:00

Network Technician I

2017-06-01 00:00:00 - 2018-07-01 00:00:00

Service Desk Analyst

2015-04-01 00:00:00 - 2017-06-01 00:00:00

Independent Technical Contractor

2012-09-01 00:00:00 - 2015-04-01 00:00:00

TSC Analyst I

2012-03-01 00:00:00 - 2012-09-01 00:00:00

Help Desk Team Lead

2006-12-01 00:00:00 - 2008-06-01 00:00:00

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Michael Skinner is a SKILLS • Troubleshooting and installing software and hardware. • Windows XP, 7, 8, 10; Server 2008, 2012; Ubuntu, Mac OS, iOS, and Android. • Desktops, laptops, printers, scanners, peripherals, and mobile devices. • LAN, WAN, WIFI, VPN, and Bluetooth connections. • Analog, digital, and VOIP telephones. • Ticket tracking utilizing Service Now, Remedy, CA Service Desk, Footprints, Heat, Peregrine, and Track IT. • Account provisioning using Active Directory and Microsoft Exchange Management Console. • Microsoft Office 2003, 2007, 2010, 2013, 2016; Open Office, Adobe Reader and Acrobat. • Internet Explorer 8, 9, 10, 11, Edge; Mozilla Firefox, Chrome, Safari. • Imaging with Ivanti, Acronis, and Empirium. • Remote support with Team Viewer, RDP, Cisco WebEx, VNC, and Window Remote Assistance. • Mobile device management with XenMobile and Airwatch. • Effective written and verbal communication abilities including creating support documentation.

Michael Skinner has prior
experience in the following industries:
Amphenol Icc Via Jfc Global | Upmc Pinnacle Carlisle | Community Health Systems | The Reboot Service | Holy Spirit Hospital Via Teksystems | Technisource

Michael Skinner has the following professional experience:
Centene | Amphenol Icc Via Jfc Global | Upmc Pinnacle Carlisle | Community Health Systems | The Reboot Service | Holy Spirit Hospital Via Teksystems | Technisource