Michael Roy

Michael Roy

Chief Revenue Officer at ARGO | Contact Center Outsourcing, Omnichannel CRM & Customer Analytics
Buena Vista, Colorado, United States

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Work Experience

Argo Contact Centers

Chief Revenue Officer (CRO)

2021-04-01 - Present

Firstsource

SVP, Customer Engagement Strategy and Business Development

2016-07-01 - 2018-04-01

Firstsource Solutions Limited

VP, Strategy, Sales & Channels | North America

2012-12-01 - 2016-05-01

StarTek Inc.

Vice President, Client Development

2005-03-01 - 2012-06-01

Level 3 Communications

Director

2004-01-01 - 2005-02-01

AT&T Inc.

Global Account Manager

1994-07-01 - 2000-07-01

Skills

bpo outsourcing contact center call center sales customer care customer service customer support technical support inbound outbound multichannel omnichannel customer analytics ivr customer experience back office crm telecommunications direct response ai managed services data entry clinical & nonclinical

Languages

English