Michael Krell Email & Phone Number | Customer Response and Sustaining Engineer with a background in quality assurance, network and security administration, and product development, I possess a spectrum of experience in scripting, network engineering, triage/trouble-shooting, and systems analysis. I work in all phases of the product life cycle with product management and development to size features and generate functional test areas, often breaking them down to the test- and use-case levels, with my most recent experiences in support completing this path by adding direct customer experience by working with the customer and seeing through their eyes. I work hand in hand with our development organization to build and provide workarounds and hotfixes directly to our customers to help keep them secure and performing efficiently. Specialties: Client/server application testing, benchmarking, network engineering, network security, white box testing, black box testing, BASH/TCL scripting, SQL, case management, support; currently taking courses on Java Programming, Android Application Development, and Unity Programming.

Michael Krell

Customer Response and Sustaining Engineer with a background in quality assurance, network and securi...
Cedar Park, Texas, United States

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Michael Krell’s Location Cedar Park, Texas, United States

Michael Krell’s Current Industry Trend Micro

Michael Krell’s Prior Industry Hp Tippingpoint | Electronic Arts | Coremetrics | Texas Workers Compensation Commission

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Customer Response and Sustaining Engineer

2014-05-01 00:00:00 - Present

Systems/Software Engineer VI

2004-11-01 00:00:00 - 2014-05-01 00:00:00

Network Administrator

2003-03-01 00:00:00 - 2004-05-01 00:00:00

Network Administrator

2000-03-01 00:00:00 - 2001-10-01 00:00:00

System Support Specialist 3

1998-03-01 00:00:00 - 2000-03-01 00:00:00

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Michael Krell is a Customer Response and Sustaining Engineer with a background in quality assurance, network and security administration, and product development, I possess a spectrum of experience in scripting, network engineering, triage/trouble-shooting, and systems analysis. I work in all phases of the product life cycle with product management and development to size features and generate functional test areas, often breaking them down to the test- and use-case levels, with my most recent experiences in support completing this path by adding direct customer experience by working with the customer and seeing through their eyes. I work hand in hand with our development organization to build and provide workarounds and hotfixes directly to our customers to help keep them secure and performing efficiently. Specialties: Client/server application testing, benchmarking, network engineering, network security, white box testing, black box testing, BASH/TCL scripting, SQL, case management, support; currently taking courses on Java Programming, Android Application Development, and Unity Programming.

Michael Krell has prior
experience in the following industries:
Hp Tippingpoint | Electronic Arts | Coremetrics | Texas Workers Compensation Commission

Michael Krell has the following professional experience:
Trend Micro | Hp Tippingpoint | Electronic Arts | Coremetrics | Texas Workers Compensation Commission