Michael Koch Email & Phone Number | As a Lead Home Preservation Specialist at Wells Fargo, I oversee a team of specialists who provide assistance to customers facing financial hardship and help them preserve their homeownership. I have more than 8 years of experience in customer service and employee management, having previously worked as a Department Manager at Walmart. I have developed strong skills in customer service management, customer experience, communication, problem-solving, and leadership. My core competencies include delivering quality service, building trust, and coaching and developing others. I am passionate about helping customers and employees achieve their goals and improve their financial well-being. I am always eager to learn new ways to enhance customer satisfaction and retention, and to support the mission and values of Wells Fargo.

Michael Koch

As a Lead Home Preservation Specialist at Wells Fargo, I oversee a team of specialists who provide a...
Chandler, Arizona, United States

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Michael Koch’s Location Chandler, Arizona, United States

Michael Koch’s Current Industry Wells Fargo

Michael Koch’s Prior Industry Walmart

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Lead Home Preservation Specialist

2018-09-01 00:00:00 - Present

Department Manager

2015-07-01 00:00:00 - 2018-09-01 00:00:00

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Michael Koch is a As a Lead Home Preservation Specialist at Wells Fargo, I oversee a team of specialists who provide assistance to customers facing financial hardship and help them preserve their homeownership. I have more than 8 years of experience in customer service and employee management, having previously worked as a Department Manager at Walmart. I have developed strong skills in customer service management, customer experience, communication, problem-solving, and leadership. My core competencies include delivering quality service, building trust, and coaching and developing others. I am passionate about helping customers and employees achieve their goals and improve their financial well-being. I am always eager to learn new ways to enhance customer satisfaction and retention, and to support the mission and values of Wells Fargo.