Michael Johns Email & Phone Number | Results and People Oriented Extensive Experience in customer service in competitive telecommunications space Experience in Network Design and Implementation, testing, troubleshooting and forensic failure analysis Contract negotiation background in labor and vendor space Proven leadership experience in technical fields, field service engineering, craft field techs and center technicians, supervisors and managers Goal oriented leader able to quickly analyze operations, understand Key Performance Indicators, Drive Change to maximize results with a focus on continuos improvement Specialties: Leadership employee development Technical Management Operational Strategy, Process Development and Execution Continuous Improvement Customer Sales and Service Supplier Management Cost Control Telecommunications Network Engineering, Maintenance Troubleshooting, Trouble Resolution Quality control Network Management and Integration IT,FTTx, WDM,SONET, Ethernet, Metro-E, xDSL, WiFi

Michael Johns

Results and People Oriented Extensive Experience in customer service in competitive telecommunicati...
Suncook, New Hampshire, United States

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Michael Johns’s Email michael.johns@ftr.com

Michael Johns’s Phone Numbers +1 304-369-****

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Michael Johns’s Location Suncook, New Hampshire, United States

Michael Johns’s Current Industry Frontier Communications

Michael Johns’s Prior Industry Alcatel Usa | Alcatel Lucent | Contel

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Director Network Operations

2010-10-01 00:00:00 - Present

Manager ITAS (Installation Technical Assistance Services)

2000-08-01 00:00:00 - 2002-01-01 00:00:00

Team Leader

1999-08-01 00:00:00 - 2000-08-01 00:00:00

Outside Plant Engineer

1988-04-01 00:00:00 - 1995-12-01 00:00:00

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Michael Johns is a Results and People Oriented Extensive Experience in customer service in competitive telecommunications space Experience in Network Design and Implementation, testing, troubleshooting and forensic failure analysis Contract negotiation background in labor and vendor space Proven leadership experience in technical fields, field service engineering, craft field techs and center technicians, supervisors and managers Goal oriented leader able to quickly analyze operations, understand Key Performance Indicators, Drive Change to maximize results with a focus on continuos improvement Specialties: Leadership employee development Technical Management Operational Strategy, Process Development and Execution Continuous Improvement Customer Sales and Service Supplier Management Cost Control Telecommunications Network Engineering, Maintenance Troubleshooting, Trouble Resolution Quality control Network Management and Integration IT,FTTx, WDM,SONET, Ethernet, Metro-E, xDSL, WiFi