Michael Callaghan Email & Phone Number | A self-directed and results-orientated professional with 20 years client facing experience with key focus on business development, operational efficiency improvement, transformational change management and program management experience. Westpac Institutional Bank, Commonwealth Bank, ANZ, Newcastle Permanent, QBE. Proven track record of developing business portfolios and high performing sales teams up to 14 members across Australia and New Zealand, adopting a consultative selling approach. 18 years cards & payment experience. 14 years project management. Across APCA, VISA, eftpos and SWIFT scheme regulations and mandates. Cash management, Issuing and Acquiring, Receivables, Payables, International Payments, Trade Finance and fraud mitigation. Top-performer with track record of consistently meeting or exceeding sales goals and client expectations. Successfully defined and implemented business strategies for top line growth and increased client wallet share. Negotiation specialist. Skilled at the full range of retail and corporate banking products and designing and recommending customer centric solutions to enhance the client's transactional, customer and supplier user experience. Passionate about stakeholder engagement (internal and external ), creating strong and enduring partnerships based on a "trusted advisor" philosophy. Executive leader with polished communication skills. Specialties: ► New Business and Retention specialist ► Strategic Planning and Leadership ► Disruptive technologies ► Digital Innovation (SDLC) ► Tender Specialist ► Payments Program Owner ► Regulatory Compliance and Reg Tech ► Risk Management ► Extensive Financial Institutions and Public Sector experience

Michael Callaghan

A self-directed and results-orientated professional with 20 years client facing experience with key...
Australia

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Michael Callaghan’s Email mrcallaghan1@optusnet.com.au

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Michael Callaghan’s Location Australia

Michael Callaghan’s Current Industry Ultradata Mister C Consultancy

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Work Experience

Ultradata

Senior Manager Client Experience

2019-08-01 00:00:00 - Present

Mister C Consultancy

Director

2019-05-01 00:00:00 - Present

Westpac Institutional Bank

Director, Digital Innovation - Public Sector, Global Transaction Services

2016-01-01 00:00:00 - 2019-06-01 00:00:00

Newcastle Permanent

Manager, Transaction Services

2012-01-01 00:00:00 - 2015-04-01 00:00:00

QBE LMI

Customer Service Manager (eBusiness)

2007-01-01 00:00:00 - 2011-12-01 00:00:00

Westpac Bank PNG Limited

Senior Relationship Manager

2004-01-01 00:00:00 - 2006-01-01 00:00:00

St George Bank

Business Development Manager, Business Customers

2003-07-01 00:00:00 - 2004-01-01 00:00:00

Australian and New Zealand Banking Group

Sector Head Financial Institutions, Global Transaction Services

1998-01-01 00:00:00 - 2002-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Michael Callaghan

Michael Callaghan is located at
Australia

Michael Callaghan is a A self-directed and results-orientated professional with 20 years client facing experience with key focus on business development, operational efficiency improvement, transformational change management and program management experience. Westpac Institutional Bank, Commonwealth Bank, ANZ, Newcastle Permanent, QBE. Proven track record of developing business portfolios and high performing sales teams up to 14 members across Australia and New Zealand, adopting a consultative selling approach. 18 years cards & payment experience. 14 years project management. Across APCA, VISA, eftpos and SWIFT scheme regulations and mandates. Cash management, Issuing and Acquiring, Receivables, Payables, International Payments, Trade Finance and fraud mitigation. Top-performer with track record of consistently meeting or exceeding sales goals and client expectations. Successfully defined and implemented business strategies for top line growth and increased client wallet share. Negotiation specialist. Skilled at the full range of retail and corporate banking products and designing and recommending customer centric solutions to enhance the client's transactional, customer and supplier user experience. Passionate about stakeholder engagement (internal and external ), creating strong and enduring partnerships based on a "trusted advisor" philosophy. Executive leader with polished communication skills. Specialties: ► New Business and Retention specialist ► Strategic Planning and Leadership ► Disruptive technologies ► Digital Innovation (SDLC) ► Tender Specialist ► Payments Program Owner ► Regulatory Compliance and Reg Tech ► Risk Management ► Extensive Financial Institutions and Public Sector experience

Michael Callaghan currently works in the Ultradata | Mister C Consultancy |

No Languages Available

Michael Callaghan has prior
experience in the following industries:
Westpac Institutional Bank | Newcastle Permanent | QBE LMI | Westpac Bank PNG Limited | St George Bank | Australian and New Zealand Banking Group

Michael Callaghan has the following professional experience:
Ultradata | Mister C Consultancy | Westpac Institutional Bank | Newcastle Permanent | QBE LMI | Westpac Bank PNG Limited | St George Bank | Australian and New Zealand Banking Group

You can view Michael Callaghan’s LinkedIn profile at LinkedIn URL

Michael Callaghan’s work email
addresses are
mrcallaghan1@optusnet.com.au

Ultradata | Mister C Consultancy |

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