MiLa Delaney Email & Phone Number | Customer-first, data-driven, leader focused on the optimization & growth across business operations, sales, marketing, with solid analytical & financial grounding. I have a bias for action and generate energy from solving problems, creating strategy & seeing through to execution to deliver revenue through channel activation & positive customer experiences. Where I have had the most fun & success across my career is when I brought clarity, structure/process to a business by creating & driving strategies informed by data insights & building a strong Rhythm of Business. I especially enjoy building trusted stakeholder relationships, developing creative customer acquisition programs, incentives and influencing product development to suit customers' needs better. I have a successful track record of developing & launching programs, and process & operations management in high growth businesses through effective financial, data & feasibility analyses, business planning, sales management, target/goal setting, and Go to Market (GTM) planning/execution, through effective cross-functional leadership across channels, organizations & teams. A new role that calls for and incorporates these elements is the type of work I am seeking. Results don't lie - e.g., # of monthly active users consuming non-English content grew 800% year over year (Jan end); org growth 10x, FTA customers' revenue grew 2.5x, new Azure customer acquisition 3x faster, above world class CSAT scores; attained or exceeded quota targets. Over my career, I have progressively grown my scope of responsibility and been a highly sought out people manager & mentor. Growing talent is an area I am passionate about. Key Skills and Strengths include: *Effective Problem solver – Creativity and forethought in simplifying & solving complex issues. *Persuasive storyteller/communicator - Both verbal and written to all stakeholder levels (executives - teams; internal & external). *Cross-functional Leadership – Adept at leading/managing strategic initiatives & teams to deliver results across multiple stakeholders. Strong manager who focuses on recruiting, team growth & development. *Highly analytical - Financial, business & data analyses to drive insights to make creative, strategic recommendations and/or decisions. *Service orientation – Relationship builder and a team player. *Unique perspective - First-hand experience spanning across business ops, marketing, sales, finance, engineering; Corporate & subsidiary. Personal: Mom of twins & avid hockey fan.

MiLa Delaney

Customer-first, data-driven, leader focused on the optimization & growth across business operations,...
United States

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MiLa Delaney’s Email mila.delaney@microsoft.com

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MiLa Delaney’s Location United States

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Work Experience

Microsoft

Influencer & Driver of International Customer Experience - C&E Engineering

2021-09-01 00:00:00 - 2023-02-01 00:00:00

Self Employed

Consultant at MSFT

2005-04-01 00:00:00 - 2010-11-01 00:00:00

Imagex

Investor Relations/Finance & Acquisitions Manager

1998-01-01 00:00:00 - 2001-02-01 00:00:00

Scotiabank

Corporate Banking Account Officer

1997-05-01 00:00:00 - 1998-10-01 00:00:00

Merit Investment

Finance and Marketing Lead

1996-07-01 00:00:00 - 1997-05-01 00:00:00

Fiayazaki

English Instructor

1992-01-01 00:00:00 - 1993-12-01 00:00:00

Skills

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FAQ About MiLa Delaney

MiLa Delaney is located at
United States

MiLa Delaney is a Customer-first, data-driven, leader focused on the optimization & growth across business operations, sales, marketing, with solid analytical & financial grounding. I have a bias for action and generate energy from solving problems, creating strategy & seeing through to execution to deliver revenue through channel activation & positive customer experiences. Where I have had the most fun & success across my career is when I brought clarity, structure/process to a business by creating & driving strategies informed by data insights & building a strong Rhythm of Business. I especially enjoy building trusted stakeholder relationships, developing creative customer acquisition programs, incentives and influencing product development to suit customers' needs better. I have a successful track record of developing & launching programs, and process & operations management in high growth businesses through effective financial, data & feasibility analyses, business planning, sales management, target/goal setting, and Go to Market (GTM) planning/execution, through effective cross-functional leadership across channels, organizations & teams. A new role that calls for and incorporates these elements is the type of work I am seeking. Results don't lie - e.g., # of monthly active users consuming non-English content grew 800% year over year (Jan end); org growth 10x, FTA customers' revenue grew 2.5x, new Azure customer acquisition 3x faster, above world class CSAT scores; attained or exceeded quota targets. Over my career, I have progressively grown my scope of responsibility and been a highly sought out people manager & mentor. Growing talent is an area I am passionate about. Key Skills and Strengths include: *Effective Problem solver – Creativity and forethought in simplifying & solving complex issues. *Persuasive storyteller/communicator - Both verbal and written to all stakeholder levels (executives - teams; internal & external). *Cross-functional Leadership – Adept at leading/managing strategic initiatives & teams to deliver results across multiple stakeholders. Strong manager who focuses on recruiting, team growth & development. *Highly analytical - Financial, business & data analyses to drive insights to make creative, strategic recommendations and/or decisions. *Service orientation – Relationship builder and a team player. *Unique perspective - First-hand experience spanning across business ops, marketing, sales, finance, engineering; Corporate & subsidiary. Personal: Mom of twins & avid hockey fan.