Melissa Mitchell

Melissa Mitchell

Associate Customer Success Manager @ Genesys | Interpersonal Skills, Team Building
Indianapolis, Indiana, United States

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Work Experience

Genesys

Asssociate Customer Success Manager

2024-01-01 - Present

RCI

Supervisor

2019-12-01 - 2021-12-01

CoreCivic

Lieutenant

2015-10-01 - 2016-05-01

Belmont Beverage

Manager

2009-01-01 - 2013-07-01

Indiana Institute of Technology

Recreation Manager

2005-01-01 - 2008-01-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian