Melissa Huertas Email & Phone Number | Analytics-focused. Insight-driven. Market-oriented. A-I-M summarizes my professional blend in my pursuit to establish a powerful brand for customers by mobilizing and managing the Customer Success team in-charge of expanding its end consumer’s lifetime value. Being in the business of creating an end-to-end customer experience, I was able to bridge the gap between sales and support. This effort paved the way for significant churn reductions and top-line and bottom-line growth. For over 14 years now, I showcase a balanced skillset comprising of empathic communication, relational intelligence, analytical thinking, sociability, and the management breadth to champion both the customer and the customer-facing team. I have definitely come a long way in customer success management, but I am still excited to see what’s next on my personal growth. At present, I am inspired to immerse myself in challenging customer success/customer service management roles, taking on senior-level positions, and learning more and doing more in a continuum of industries.

Melissa Huertas

Analytics-focused. Insight-driven. Market-oriented. A-I-M summarizes my professional blend in my pur...
Hong Kong, Hong Kong, Hong Kong

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Melissa Huertas’s Email melissa.huertas@ltvplus.com

Melissa Huertas’s Phone Numbers

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Melissa Huertas’s Location Hong Kong, Hong Kong, Hong Kong

Melissa Huertas’s Current Industry

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Work Experience

Ltvplus

General Manager

Present

Triangl

Head Of Customer Service And Support, Previously Customer Service Manager

2015-03-01 00:00:00 - 2019-09-01 00:00:00

Taobao Manila Enterprise

Co-Owner

2011-12-01 00:00:00 - 2015-01-01 00:00:00

Hkt Teleservices

Customer Service Account Manager

2006-10-01 00:00:00 - 2014-10-01 00:00:00

Dell International Services

Technical Support Manager Ii

2005-11-01 00:00:00 - 2006-10-01 00:00:00

Sykes Asia

Team Leader - Customer Service General

2005-01-01 00:00:00 - 2005-11-01 00:00:00

Etelecare Global Solutions

Customer Service Associate

2000-12-01 00:00:00 - 2001-06-01 00:00:00

Sun Sky Cable

Head Csr - Front Desk

2000-05-01 00:00:00 - 2000-10-01 00:00:00

Holiday Inn

Intern

1999-01-01 00:00:00 - 1999-01-01 00:00:00

Gma Network

Intern

1999-01-01 00:00:00 - 1999-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Melissa Huertas

Melissa Huertas is located at
Hong Kong, Hong Kong, Hong Kong

Melissa Huertas is a Analytics-focused. Insight-driven. Market-oriented. A-I-M summarizes my professional blend in my pursuit to establish a powerful brand for customers by mobilizing and managing the Customer Success team in-charge of expanding its end consumer’s lifetime value. Being in the business of creating an end-to-end customer experience, I was able to bridge the gap between sales and support. This effort paved the way for significant churn reductions and top-line and bottom-line growth. For over 14 years now, I showcase a balanced skillset comprising of empathic communication, relational intelligence, analytical thinking, sociability, and the management breadth to champion both the customer and the customer-facing team. I have definitely come a long way in customer success management, but I am still excited to see what’s next on my personal growth. At present, I am inspired to immerse myself in challenging customer success/customer service management roles, taking on senior-level positions, and learning more and doing more in a continuum of industries.

Melissa Huertas currently works in the

No Languages Available

Melissa Huertas has prior
experience in the following industries:
Triangl | Taobao Manila Enterprise | Hkt Teleservices | Dell International Services | Sykes Asia | Etelecare Global Solutions | Sun Sky Cable | Holiday Inn | Gma Network

Melissa Huertas has the following professional experience:
Ltvplus | Triangl | Taobao Manila Enterprise | Hkt Teleservices | Dell International Services | Sykes Asia | Etelecare Global Solutions | Sun Sky Cable | Holiday Inn | Gma Network

You can view Melissa Huertas’s LinkedIn profile at LinkedIn URL

Melissa Huertas’s work email
addresses are
melissa.huertas@ltvplus.com

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