Melanie Hogan Email & Phone Number | Work within Accenture's Managed Detection and Response Service as a Service Delivery Lead with responsibility for multiple clients in the EMEA region. Managed Detection and Response Subject Matter Expert with close collaboration with Sales/Pre-Sales/Solution Architects to help to drive the best solutions and advice to our clients and potential clients, ensuring their needs, requirements, and expectations are met. Facilitate training requirements for enabling Accenture's Partners and Sales teams to understand all aspects of the MxDR Service. Acting as a trusted security advisor for clients and an advocate for them within MxDR. Overall responsibility for every part of service delivery to our clients. Passionate about helping and advising our clients to understand the value of the MxDR Service and offer advice for other services available from Accenture's Security Portfolio that could enable Clients to reduce their security risk. Full ownership of the client relationship post sale until the end of contract. Escalation point for any potential issues that may arise within Service Delivery. Effective working relationships with the service operational teams to resolve these issues and rebuild client confidence, including any potential enhancements to the service. This role involves an understanding of varying clients requirements, various security technology platforms/devices, network topology and how to provide full security analysis in order for our clients to receive the best value from the service.

Melanie Hogan

Work within Accenture's Managed Detection and Response Service as a Service Delivery Lead with respo...
Greater Oxford Area, Greater Oxford Area, United Kingdom

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Melanie Hogan’s Email melanie.hogan@symantec.com

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Melanie Hogan’s Location Greater Oxford Area, Greater Oxford Area, United Kingdom

Melanie Hogan’s Current Industry Messagelabs Accenture

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Work Experience

Messagelabs

Manager

2016-09-01 00:00:00 - Present

Accenture

Senior Principal Service Delivery Lead

2020-05-01 00:00:00 - Present

Symantec

Principal Css Service Manager

2016-09-01 00:00:00 - 2020-05-01 00:00:00

Vale Of White Horse Dc And South Oxfordshire Dc

It Security Officer

2007-11-01 00:00:00 - 2010-11-01 00:00:00

Safenet Systems

Technical Support Engineer

2007-07-01 00:00:00 - 2007-11-01 00:00:00

Honey Systems

Owner

2004-05-01 00:00:00 - 2007-06-01 00:00:00

Sophos Anti Virus

Technical Support Engineer

2003-07-01 00:00:00 - 2004-03-01 00:00:00

Genesis Network Security

Network Security Consultant

2002-08-01 00:00:00 - 2003-06-01 00:00:00

Corsaire

Systems Security Engineer

2000-07-01 00:00:00 - 2002-03-01 00:00:00

Critchleys Solutions

Technical Consultant

1998-09-01 00:00:00 - 2000-07-01 00:00:00

Skills

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Languages

No Languages Available

FAQ About Melanie Hogan

Melanie Hogan is located at
Greater Oxford Area, Greater Oxford Area, United Kingdom

Melanie Hogan is a Work within Accenture's Managed Detection and Response Service as a Service Delivery Lead with responsibility for multiple clients in the EMEA region. Managed Detection and Response Subject Matter Expert with close collaboration with Sales/Pre-Sales/Solution Architects to help to drive the best solutions and advice to our clients and potential clients, ensuring their needs, requirements, and expectations are met. Facilitate training requirements for enabling Accenture's Partners and Sales teams to understand all aspects of the MxDR Service. Acting as a trusted security advisor for clients and an advocate for them within MxDR. Overall responsibility for every part of service delivery to our clients. Passionate about helping and advising our clients to understand the value of the MxDR Service and offer advice for other services available from Accenture's Security Portfolio that could enable Clients to reduce their security risk. Full ownership of the client relationship post sale until the end of contract. Escalation point for any potential issues that may arise within Service Delivery. Effective working relationships with the service operational teams to resolve these issues and rebuild client confidence, including any potential enhancements to the service. This role involves an understanding of varying clients requirements, various security technology platforms/devices, network topology and how to provide full security analysis in order for our clients to receive the best value from the service.

Melanie Hogan currently works in the Messagelabs | Accenture |

No Languages Available

Melanie Hogan has prior
experience in the following industries:
Symantec | Vale Of White Horse Dc And South Oxfordshire Dc | Safenet Systems | Honey Systems | Sophos Anti Virus | Genesis Network Security | Corsaire | Critchleys Solutions

Melanie Hogan has the following professional experience:
Messagelabs | Accenture | Symantec | Vale Of White Horse Dc And South Oxfordshire Dc | Safenet Systems | Honey Systems | Sophos Anti Virus | Genesis Network Security | Corsaire | Critchleys Solutions