Melanie Ayala Email & Phone Number | You will find me to be well-spoken, energetic, confident and personable. I am someone that you can rely on. I am team-oriented, a problem solver, and continue to strive for excellence. I am outgoing and very eager to learn new things. I am proficient in Microsoft office skills, resourceful, flexible, professional, articulate, and motivated. I have excellent time management skills, self-motivating and work well under pressure, and I am able to take constructive feedback. In my current role as a Training Specialist/Instructional designer my key responsibilities include but are not limited to designing, developing and updating instructional materials for North Carolina's State Medicaid Application System NCTracks. Develop eLearning courses using Adobe Captivate and publish courses on the Learning Management System, SkillPort/Percepio. I create self-paced learning content and instructional learning videos using Adobe Captivate and Camtasia. This also included recorded demos of training content. I ensure that courses are properly added to the LMS for Providers, internal and state Fiscal Agents take in order to learn step-by-step process for specific function(s). I test system data for accuracy prior to designing specific learning material(s). I facilitate Provider and state required training courses via face-to-face instruction and Zoom. I can independently develop entry and advanced level courses for both internal and external audiences and I am able to utilize multimedia technology and authoring tools to design and/or update training material(s).

Melanie Ayala

You will find me to be well-spoken, energetic, confident and personable. I am someone that you can r...
Plainfield, New Jersey, United States

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Melanie Ayala’s Email melanie.ayala@gdit.com

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Melanie Ayala’s Location Plainfield, New Jersey, United States

Melanie Ayala’s Current Industry Maximus General Dynamics Information Technology

Melanie Ayala’s Prior Industry Xerox

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Work Experience

Maximus

Training Specialist

2022-01-01T00:00:00.000Z - Present

General Dynamics Information Technology

Senior Training Specialist

2019-10-01T00:00:00.000Z - Present

Xerox

Certified Customer Care Trainer

2015-05-01T00:00:00.000Z - 2021-12-01T00:00:00.000Z

Skills

No Skills Available

Languages

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FAQ About Melanie Ayala

Melanie Ayala is located at
Plainfield, New Jersey, United States

Melanie Ayala is a You will find me to be well-spoken, energetic, confident and personable. I am someone that you can rely on. I am team-oriented, a problem solver, and continue to strive for excellence. I am outgoing and very eager to learn new things. I am proficient in Microsoft office skills, resourceful, flexible, professional, articulate, and motivated. I have excellent time management skills, self-motivating and work well under pressure, and I am able to take constructive feedback. In my current role as a Training Specialist/Instructional designer my key responsibilities include but are not limited to designing, developing and updating instructional materials for North Carolina's State Medicaid Application System NCTracks. Develop eLearning courses using Adobe Captivate and publish courses on the Learning Management System, SkillPort/Percepio. I create self-paced learning content and instructional learning videos using Adobe Captivate and Camtasia. This also included recorded demos of training content. I ensure that courses are properly added to the LMS for Providers, internal and state Fiscal Agents take in order to learn step-by-step process for specific function(s). I test system data for accuracy prior to designing specific learning material(s). I facilitate Provider and state required training courses via face-to-face instruction and Zoom. I can independently develop entry and advanced level courses for both internal and external audiences and I am able to utilize multimedia technology and authoring tools to design and/or update training material(s).