Max Walker Email & Phone Number | • Execute timely responses to our customers’ questions and concerns via phone calls and emails • Place orders via phone call or our commerce websites as well as through our retail system; Navigate through several databases to obtain proper information to assist customers • Communicate to different departments such as our retail stores, the warehouse, UPS, FedEx and wholesalers to ensure customer satisfaction • Multitask when call volumes are high to ensure minimum waiting time; Maintain accurate notes and documentation in several systems when customers contact • Excel in first contact resolution; Remain updated on each brand's policies and promotions; Take ownership of situations and think outside of the box at times to satisfy customer • Played a major role in the Advancement Committee within our Customer Service Task Force to better coworkers to take full advantage of their opportunities. • Full access to the vault and ATM; Responsible for daily balancing of the vault and ATM; Assist tellers when they needed or had more cash • Open branch and ensure everything were up to standards for the day to begin • Processed financial transactions such as withdrawals, deposits, transfers; Open new accounts such as checking, savings, certificates of deposits, and clubs accounts • Assisted loan team when needed to complete member paperwork, explain different loan options and figure which option would work best for the applicant • Accept new cash shipments and count all shipments to confirm the correct amount was received • Model leadership behaviors and deliver as a manager on duty; Support the development of the team; Motivate team to provide excellent service and cross sell products to better our credit union and our members. • Assisted with the completion of ACH, Share Draft, ATM, and Visa spreadsheets • Balanced the credits and debits within various accounts • Organized and updated all information on within our database (Temporary fill-in for staff on leave). • Push and monitor daily and weekly sales/ add on goals • Order and keep track of stock/inventory • Handle budgets and monthly sales • Recruit, hire, and train staff • Deal with customer complaints and resolve issues • Run the store properly and effectively. • Supervise employees, delegate tasks and manage customer service • Monitor sales numbers and push performance goals • Ensure outstanding customer care and effectively handle customer complaints • Handle cash register • Open and close store. • Complete weekly sales and add-on goals • Help clean and maintain store • Greeted customers and determined their needs and wants • Explained and provided useful merchandise.

Max Walker

• Execute timely responses to our customers’ questions and concerns via phone calls and emails • Pla...
Piscataway Township, Piscataway Township, United States

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Max Walker’s Email mwalker@rutgersfcu.org

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Max Walker’s Location Piscataway Township, Piscataway Township, United States

Max Walker’s Current Industry

Max Walker’s Prior Industry PVH Corp. | Rutgers Federal Credit Union | ALDO Group

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Work Experience

PVH Corp.

Customer Service Representative

2016-10-01 00:00:00 - 2019-06-01 00:00:00

Rutgers Federal Credit Union

Accounting Assistant

2015-09-01 00:00:00 - 2015-11-01 00:00:00

ALDO Group

Assistant Manager

2014-05-01 00:00:00 - 2014-11-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Max Walker

Max Walker is located at
Piscataway Township, Piscataway Township, United States

Max Walker is a • Execute timely responses to our customers’ questions and concerns via phone calls and emails • Place orders via phone call or our commerce websites as well as through our retail system; Navigate through several databases to obtain proper information to assist customers • Communicate to different departments such as our retail stores, the warehouse, UPS, FedEx and wholesalers to ensure customer satisfaction • Multitask when call volumes are high to ensure minimum waiting time; Maintain accurate notes and documentation in several systems when customers contact • Excel in first contact resolution; Remain updated on each brand's policies and promotions; Take ownership of situations and think outside of the box at times to satisfy customer • Played a major role in the Advancement Committee within our Customer Service Task Force to better coworkers to take full advantage of their opportunities. • Full access to the vault and ATM; Responsible for daily balancing of the vault and ATM; Assist tellers when they needed or had more cash • Open branch and ensure everything were up to standards for the day to begin • Processed financial transactions such as withdrawals, deposits, transfers; Open new accounts such as checking, savings, certificates of deposits, and clubs accounts • Assisted loan team when needed to complete member paperwork, explain different loan options and figure which option would work best for the applicant • Accept new cash shipments and count all shipments to confirm the correct amount was received • Model leadership behaviors and deliver as a manager on duty; Support the development of the team; Motivate team to provide excellent service and cross sell products to better our credit union and our members. • Assisted with the completion of ACH, Share Draft, ATM, and Visa spreadsheets • Balanced the credits and debits within various accounts • Organized and updated all information on within our database (Temporary fill-in for staff on leave). • Push and monitor daily and weekly sales/ add on goals • Order and keep track of stock/inventory • Handle budgets and monthly sales • Recruit, hire, and train staff • Deal with customer complaints and resolve issues • Run the store properly and effectively. • Supervise employees, delegate tasks and manage customer service • Monitor sales numbers and push performance goals • Ensure outstanding customer care and effectively handle customer complaints • Handle cash register • Open and close store. • Complete weekly sales and add-on goals • Help clean and maintain store • Greeted customers and determined their needs and wants • Explained and provided useful merchandise.