Mauricio Oliveira Email & Phone Number | With over 20 years of experience in IT and business, I am a Global Black Belt Technical Specialist for Dynamics 365 Customer Service at Microsoft. I leverage my pre-sales and cloud computing skills to help customers in the Americas transform their customer engagement and service operations with Microsoft technology. As a Contact Center Technical SME, I provide world-class knowledge, skills, and abilities to local sales teams, and collaborate with them to secure wins that showcase Microsoft innovation across our cloud. I also bring experience and innovation that establishes credibility as a technical, industry, and product expert. My mission is to enable customers to provide next-level experiences to their end customers, especially in the post-COVID-19 era.

Mauricio Oliveira

With over 20 years of experience in IT and business, I am a Global Black Belt Technical Specialist f...
Toronto, Ontario, Canada

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Mauricio Oliveira’s Email moliveira@salesforce.com

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Mauricio Oliveira’s Location Toronto, Ontario, Canada

Mauricio Oliveira’s Current Industry Microsoft

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Work Experience

Microsoft

Global Black Belt for Customer Service Business Applications, Americas

2021-08-01 00:00:00 - Present

Salesforce

Principal Solution Engineer, Enterprise - Service Cloud

2020-02-01 00:00:00 - 2021-08-01 00:00:00

Idemia

Smart Services Presales Latin America

2013-05-01 00:00:00 - 2014-07-01 00:00:00

Dasa

Sr. IT Architecture Consultant

2013-01-01 00:00:00 - 2013-04-01 00:00:00

Cylk Technologing

Technical Sales and Solutions Architect

2010-08-01 00:00:00 - 2013-01-01 00:00:00

Multirede

Account Manager

2010-06-01 00:00:00 - 2010-08-01 00:00:00

Tam

IT Architecture Consultant

2007-11-01 00:00:00 - 2008-11-01 00:00:00

Sita

Network Engineer

2006-12-01 00:00:00 - 2007-12-01 00:00:00

Senac Rio

Cisco NetAcademy Instructor

2007-03-01 00:00:00 - 2007-12-01 00:00:00

Getnet Brasil

Services Sales Consultant

2006-02-01 00:00:00 - 2006-12-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Mauricio Oliveira

Mauricio Oliveira is located at
Toronto, Ontario, Canada

Mauricio Oliveira is a With over 20 years of experience in IT and business, I am a Global Black Belt Technical Specialist for Dynamics 365 Customer Service at Microsoft. I leverage my pre-sales and cloud computing skills to help customers in the Americas transform their customer engagement and service operations with Microsoft technology. As a Contact Center Technical SME, I provide world-class knowledge, skills, and abilities to local sales teams, and collaborate with them to secure wins that showcase Microsoft innovation across our cloud. I also bring experience and innovation that establishes credibility as a technical, industry, and product expert. My mission is to enable customers to provide next-level experiences to their end customers, especially in the post-COVID-19 era.

Mauricio Oliveira currently works in the Microsoft |

No Languages Available

Mauricio Oliveira has prior
experience in the following industries:
Salesforce | Idemia | Dasa | Cylk Technologing | Multirede | Tam | Sita | Senac Rio | Getnet Brasil

Mauricio Oliveira has the following professional experience:
Microsoft | Salesforce | Idemia | Dasa | Cylk Technologing | Multirede | Tam | Sita | Senac Rio | Getnet Brasil