Matthias Lange Email & Phone Number | Highly skilled and experienced in the roaming, telecommunication and clearing sector, leading service delivery organizations globally. Strong focus on increasing the efficiency of teams and processes while keeping the customer in the focus of all activities. My experience includes leadership roles in customer business and service support and I have been pivot during various M&A, guaranteeing a successful transformation of the structure and providing an excellent service to customers. Maximizing profitability, achieving customer satisfaction, and ensuring the highest rates of customer renewal. As a culturally aware leader, I enjoy managing teams from various backgrounds, utilizing my intercultural skills to bridge the gap and achieve common goals.

Matthias Lange

Highly skilled and experienced in the roaming, telecommunication and clearing sector, leading servic...
Luxembourg

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Director of Service Delivery and Customer Success - Clearing Managed Services

2019-01-01 00:00:00 - 2023-09-01 00:00:00

Director of Service Delivery and Customer Support / Technical Account Management

2015-01-01 00:00:00 - 2018-12-01 00:00:00

Director Service and Implementation Management - Upselling and Customer Success

2013-07-01 00:00:00 - 2014-12-01 00:00:00

Senior Manager, Customer Success - Rating and Billing, Advanced BI and Clearing Solutions

2010-01-01 00:00:00 - 2014-06-01 00:00:00

Manager Solution Engineering, Head of Roaming and Billing

2005-01-01 00:00:00 - 2010-01-01 00:00:00

Solution Engineer - Telecommunication, Roaming and Billing, TADIG Engineer and GSMA representative

2000-01-01 00:00:00 - 2005-01-01 00:00:00

Computer Sciences Content Management Platform Development

1999-01-01 00:00:00 - 1999-12-01 00:00:00

Electrical Engineering Corporate Platform Development

1998-04-01 00:00:00 - 1998-10-01 00:00:00

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Matthias Lange is a Highly skilled and experienced in the roaming, telecommunication and clearing sector, leading service delivery organizations globally. Strong focus on increasing the efficiency of teams and processes while keeping the customer in the focus of all activities. My experience includes leadership roles in customer business and service support and I have been pivot during various M&A, guaranteeing a successful transformation of the structure and providing an excellent service to customers. Maximizing profitability, achieving customer satisfaction, and ensuring the highest rates of customer renewal. As a culturally aware leader, I enjoy managing teams from various backgrounds, utilizing my intercultural skills to bridge the gap and achieve common goals.

Matthias Lange has prior
experience in the following industries:
Tomia | Starhome Mach | Mach Ii | Mach | Mach Multinational Automated Clearing House | E Plus Mobilfunk | Rtl | Alcatel Mobile

Matthias Lange has the following professional experience:
Tomia | Starhome Mach | Mach Ii | Mach | Mach Multinational Automated Clearing House | E Plus Mobilfunk | Rtl | Alcatel Mobile