Matthew Zucarelli Email & Phone Number | Professional with a combined background of 9 years of experience in customer & business success. Leading business analytics to drive business operations with end goal of increasing revenue and reducing Operational costs. Experienced Business Intelligence Analyst with strong leadership skills and proven track record of sound analytic development. Skilled in data analytics, SaaS, Tableau, Power BI, Advanced Microsoft Excel. Highly experienced with managing operational projects and driving process improvement. Work Strengths • Considered as a reliable source of information • Able to assess a situation and draw sound conclusions • Deep understanding of Business & clients’ needs and challenges • Excellent leadership and interpersonal skills • Proactive and recognized for the improvements at the workplace • Natural inclination for mentoring and frequently sought by colleagues for Skills Training Areas of Expertise Include: • Customer Success & Client Services • Presenting to VPs & C-Level Executives • Business Operations & Process Improvements • Metrics, KPIs & Executive BI Dashboards • Business Performance Analytics • Talent Development & Team Engagement • Cross-Functional Project Management • Process Improvement, Business Planning and Analysis • Cost reduction and retention improvement Please reach out at Mzucarelli@yahoo.com

Matthew Zucarelli

Professional with a combined background of 9 years of experience in customer & business success. Le...
Washington, District of Columbia, United States

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Matthew Zucarelli’s Email mzucarelli@alarm.com

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Matthew Zucarelli’s Location Washington, District of Columbia, United States

Matthew Zucarelli’s Current Industry Alarm Com

Matthew Zucarelli’s Prior Industry Generali Global Assistance North America | Frontpoint | Time Warner Cable | Tel Opinion Research | Jrb Tooling

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Work Experience

Alarm Com

Supply Chain Business Analyst

2019-04-01 00:00:00 - Present

Generali Global Assistance North America

Manager, Business Performance Analytics | SaaS

2018-04-01 00:00:00 - 2019-04-01 00:00:00

Frontpoint

Senior Customer Service Specialist | Customer Success

2016-08-01 00:00:00 - 2016-11-01 00:00:00

Time Warner Cable

Customer Service Lead | Operations

2014-02-01 00:00:00 - 2016-01-01 00:00:00

Tel Opinion Research

Workforce Operations Manager | Operations

2010-02-01 00:00:00 - 2013-06-01 00:00:00

Jrb Tooling

Operations Manager | Process Improvment

2010-01-01 00:00:00 - 2012-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Matthew Zucarelli

Matthew Zucarelli is located at
Washington, District of Columbia, United States

Matthew Zucarelli is a Professional with a combined background of 9 years of experience in customer & business success. Leading business analytics to drive business operations with end goal of increasing revenue and reducing Operational costs. Experienced Business Intelligence Analyst with strong leadership skills and proven track record of sound analytic development. Skilled in data analytics, SaaS, Tableau, Power BI, Advanced Microsoft Excel. Highly experienced with managing operational projects and driving process improvement. Work Strengths • Considered as a reliable source of information • Able to assess a situation and draw sound conclusions • Deep understanding of Business & clients’ needs and challenges • Excellent leadership and interpersonal skills • Proactive and recognized for the improvements at the workplace • Natural inclination for mentoring and frequently sought by colleagues for Skills Training Areas of Expertise Include: • Customer Success & Client Services • Presenting to VPs & C-Level Executives • Business Operations & Process Improvements • Metrics, KPIs & Executive BI Dashboards • Business Performance Analytics • Talent Development & Team Engagement • Cross-Functional Project Management • Process Improvement, Business Planning and Analysis • Cost reduction and retention improvement Please reach out at Mzucarelli@yahoo.com

Matthew Zucarelli currently works in the Alarm Com |

No Languages Available

Matthew Zucarelli has prior
experience in the following industries:
Generali Global Assistance North America | Frontpoint | Time Warner Cable | Tel Opinion Research | Jrb Tooling

Matthew Zucarelli has the following professional experience:
Alarm Com | Generali Global Assistance North America | Frontpoint | Time Warner Cable | Tel Opinion Research | Jrb Tooling