Matthew Miglans Email & Phone Number | I perform complex product support to customers (Internationally and locally in the US & Canada) remotely via telephone, e-mail, and remotely for Building Controls systems at Siemens Building Technologies. When needed, I do travel to sites around the country when remote solutions are not available. I perform in active programs to increase customer satisfaction and remain driven to give our customers personalized support when they need us the most. I educate our support staff around the country about our complex products (front end software and hardware), and I am able to recommend complex product needs from our customers to the product development group so we can further assist our customers to get them exactly the Building Controls solution that is right for them. I work closely with other product\project teams to make sure we are on the leading edge of the Building Controls system technology that is available in the marketplace. Specialties: I am able to apply a vast knowledgebase of our products to our customers on their Building Controls systems. My key responsibilities include: solving a range of complex problems brought forth by customers on product operation & function as well as key issues with products in the field (software & hardware) & resolutions of those issues.

Matthew Miglans

I perform complex product support to customers (Internationally and locally in the US & Canada) remo...
Round Lake, Illinois, United States

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Matthew Miglans’s Location Round Lake, Illinois, United States

Matthew Miglans’s Current Industry Siemens Building Technologies

Matthew Miglans’s Prior Industry Landis And Gyr

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Engineer III

1999-06-01 00:00:00 - Present

Field Support Engineer I

1999-06-01 00:00:00 - 2000-09-01 00:00:00

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Matthew Miglans is a I perform complex product support to customers (Internationally and locally in the US & Canada) remotely via telephone, e-mail, and remotely for Building Controls systems at Siemens Building Technologies. When needed, I do travel to sites around the country when remote solutions are not available. I perform in active programs to increase customer satisfaction and remain driven to give our customers personalized support when they need us the most. I educate our support staff around the country about our complex products (front end software and hardware), and I am able to recommend complex product needs from our customers to the product development group so we can further assist our customers to get them exactly the Building Controls solution that is right for them. I work closely with other product\project teams to make sure we are on the leading edge of the Building Controls system technology that is available in the marketplace. Specialties: I am able to apply a vast knowledgebase of our products to our customers on their Building Controls systems. My key responsibilities include: solving a range of complex problems brought forth by customers on product operation & function as well as key issues with products in the field (software & hardware) & resolutions of those issues.