Matthew Ackerman Email & Phone Number | “A good plan today is better than a perfect plan tomorrow.” Proverb I am an enterprise IT Service Delivery Manager with progressive experience executing complex project plans, driving technical enhancements / upgrades and optimizing systems for IBM and Sirius Computer Solutions in the technology sector. I implemented standardized processes to enforce vendor compliance and drive SLO compliance of 95%+ at IBM. My expertise lies in performance measurement, data analysis, IT metrics / reporting and benchmarking. I also motivate team members to achieve company objectives. My education includes certification as a PMP and a certificate in supervisory leadership. Core Competencies: Project Management Process Improvements Strategic Planning & Forecasting System Integrations Network Planning & Management Developing & Delivering Training Team Leadership Account Management

Matthew Ackerman

“A good plan today is better than a perfect plan tomorrow.” Proverb I am an enterprise IT Service...
Minneapolis, Minnesota, United States

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Matthew Ackerman’s Location Minneapolis, Minnesota, United States

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Account Manager

Present

Service Delivery Project Manager

1998-08-01 00:00:00 - 2014-03-01 00:00:00

Nmc

2001-01-01 00:00:00 - 2003-01-01 00:00:00

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Matthew Ackerman is a “A good plan today is better than a perfect plan tomorrow.” Proverb I am an enterprise IT Service Delivery Manager with progressive experience executing complex project plans, driving technical enhancements / upgrades and optimizing systems for IBM and Sirius Computer Solutions in the technology sector. I implemented standardized processes to enforce vendor compliance and drive SLO compliance of 95%+ at IBM. My expertise lies in performance measurement, data analysis, IT metrics / reporting and benchmarking. I also motivate team members to achieve company objectives. My education includes certification as a PMP and a certificate in supervisory leadership. Core Competencies: Project Management Process Improvements Strategic Planning & Forecasting System Integrations Network Planning & Management Developing & Delivering Training Team Leadership Account Management