Matt Harris Email & Phone Number | With extensive knowledge of the Payments and Card Issuing Industry, I have worked as a Head of Client Operations and Services leading processing, customer and client facing departments (approx 45 employees with 5 direct reports) providing exceptional onboarding, processing and service experience to over 900+ clients and their 5million+ customers. Projects that I implemented include contact centre software, changes to business lines from 0844 to 0330, reducing operational costs with a sponsoring bank to provide a slicker service, leading updates on Salesforce as well as moving forward with digital transformation. I have also owned the management of operational BACs requirements including Implementation and operational queries as the Primary Security Contact. I also led a team which were shortlisted as finalists for Best Customer Service & Experience Technology at the FStech Awards 2023 as well as Best User/Customer Experience Initiative - Consumer Payments at PayTech Awards 2023.

Matt Harris

With extensive knowledge of the Payments and Card Issuing Industry, I have worked as a Head of Clien...
Hereford, England, United Kingdom

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Matt Harris’s Phone Numbers +44 844 557 ****

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Matt Harris’s Location Hereford, England, United Kingdom

Matt Harris’s Current Industry Expensein

Matt Harris’s Prior Industry Allpay | Morrisons

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Implementation and Support Specialist

2024-02-01 00:00:00 - Present

Head Of Client Operations and Services

2021-11-01 00:00:00 - 2023-11-01 00:00:00

Administration Assistant and Systems Clerk

2008-03-01 00:00:00 - 2013-09-01 00:00:00

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Matt Harris is a With extensive knowledge of the Payments and Card Issuing Industry, I have worked as a Head of Client Operations and Services leading processing, customer and client facing departments (approx 45 employees with 5 direct reports) providing exceptional onboarding, processing and service experience to over 900+ clients and their 5million+ customers. Projects that I implemented include contact centre software, changes to business lines from 0844 to 0330, reducing operational costs with a sponsoring bank to provide a slicker service, leading updates on Salesforce as well as moving forward with digital transformation. I have also owned the management of operational BACs requirements including Implementation and operational queries as the Primary Security Contact. I also led a team which were shortlisted as finalists for Best Customer Service & Experience Technology at the FStech Awards 2023 as well as Best User/Customer Experience Initiative - Consumer Payments at PayTech Awards 2023.