Marlana Grein Email & Phone Number | MARLANA GREIN 815-260-3134 Dedicated “People Person” and professional with experience in business, customer service, sales, administration, management and negotiating. • Property & Casualty Licensed • Breakout Invoices • Detail Oriented • Training/Mentoring • Operational Processes • MS Office Proficient • Negotiating EXPERIENCE: PRESENT: 4/2021-Present - Will be updating soon VERITAS ADMINISTRATORS, LLC – Tinley Park, IL-2019-4/2021 TRANSPORTATION SUPPORT SPECIALIST Provided support for the transportation and towing department. • Negotiated tow, storage, and hazmat invoices • Prepared Invoice breakouts • Interviewed tow yards and hazmat companies • Reviewed and analyzed documentation pertaining to truck, trailer, and cargo claims • Maintained diaries on active files • Provided excellent customer service • Created reports after towing bills had been negotiated • Followed up with tow yards to confirm trucks, trailers and cargo had been removed/relocated UCHICAGO MEDICINE INGALLS MEMORIAL - Harvey, IL 2012-2019 ADMINISTRATIVE ASSISTANT/BILLER Accommodated professional services for Doctors/Therapists in the Neurophysiology and Rehab Department • Counseled and prepared patients for neurophysiology sleep assessments, EMGs and EEGs • Educated patients on sleep disorders • Coordinated therapist and patient scheduling to maintain optimal workflow and therapy, and maintain MDS billing • Obtained insurance authorizations • Sustained labor records, manage timekeeping and payroll functions • Assembled data collection and provide administrative coverage for inpatient and outpatient therapy • Served on the Excellence Committee, and participated in PRC Roundings HANNA’S HELPERS - FRANKFORT, IL 2011-2012 ADMINISTRATIVE/PERSONAL ASSISTANT Organized operations including finance, human resources, and marketing while offering personal care for senior and special needs clients • Recruited Staff • Instituted and sustained client relationships and employee relations • Assisted with marketing and sales MERIT HEALTH MANAGEMENT - LOMBARD, IL 2009-2011 LEAD SLEEP TECHNOLOGIST, RPSGT/SCORER Supervised office flow, trained and mentored new employees, and supplied clinical and technical support of sleep laboratory • Analyzed sleep studies, calibrated, and adjusted sleep monitoring equipment • Charted and monitored test data, identified problems and provided solutions with acquired data EDUCATION: BACHELOR OF SCIENCE (ORGANIZATIONAL LEADERSHIP & HUMAN RESOURCES) Summa cum laude

Marlana Grein

MARLANA GREIN 815-260-3134 Dedicated “P...
Frankfort, Illinois, United States

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Marlana Grein’s Email mgrein@ingalls.org

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Marlana Grein’s Location Frankfort, Illinois, United States

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Marlana Grein is located at
Frankfort, Illinois, United States

Marlana Grein is a MARLANA GREIN 815-260-3134 Dedicated “People Person” and professional with experience in business, customer service, sales, administration, management and negotiating. • Property & Casualty Licensed • Breakout Invoices • Detail Oriented • Training/Mentoring • Operational Processes • MS Office Proficient • Negotiating EXPERIENCE: PRESENT: 4/2021-Present - Will be updating soon VERITAS ADMINISTRATORS, LLC – Tinley Park, IL-2019-4/2021 TRANSPORTATION SUPPORT SPECIALIST Provided support for the transportation and towing department. • Negotiated tow, storage, and hazmat invoices • Prepared Invoice breakouts • Interviewed tow yards and hazmat companies • Reviewed and analyzed documentation pertaining to truck, trailer, and cargo claims • Maintained diaries on active files • Provided excellent customer service • Created reports after towing bills had been negotiated • Followed up with tow yards to confirm trucks, trailers and cargo had been removed/relocated UCHICAGO MEDICINE INGALLS MEMORIAL - Harvey, IL 2012-2019 ADMINISTRATIVE ASSISTANT/BILLER Accommodated professional services for Doctors/Therapists in the Neurophysiology and Rehab Department • Counseled and prepared patients for neurophysiology sleep assessments, EMGs and EEGs • Educated patients on sleep disorders • Coordinated therapist and patient scheduling to maintain optimal workflow and therapy, and maintain MDS billing • Obtained insurance authorizations • Sustained labor records, manage timekeeping and payroll functions • Assembled data collection and provide administrative coverage for inpatient and outpatient therapy • Served on the Excellence Committee, and participated in PRC Roundings HANNA’S HELPERS - FRANKFORT, IL 2011-2012 ADMINISTRATIVE/PERSONAL ASSISTANT Organized operations including finance, human resources, and marketing while offering personal care for senior and special needs clients • Recruited Staff • Instituted and sustained client relationships and employee relations • Assisted with marketing and sales MERIT HEALTH MANAGEMENT - LOMBARD, IL 2009-2011 LEAD SLEEP TECHNOLOGIST, RPSGT/SCORER Supervised office flow, trained and mentored new employees, and supplied clinical and technical support of sleep laboratory • Analyzed sleep studies, calibrated, and adjusted sleep monitoring equipment • Charted and monitored test data, identified problems and provided solutions with acquired data EDUCATION: BACHELOR OF SCIENCE (ORGANIZATIONAL LEADERSHIP & HUMAN RESOURCES) Summa cum laude