Mark Rivera Email & Phone Number | I have accumulated a diverse range of professional experiences throughout my career, excelling in various roles including sales manager, billing specialist, customer service representative, and subject matter expert. As a sales manager, I have successfully led teams to exceed sales targets and achieve exceptional revenue growth. I have a proven track record of developing and implementing effective sales strategies, training sales representatives, and fostering strong client relationships. My ability to identify market opportunities, analyze customer needs, and provide tailored solutions has consistently resulted in increased customer satisfaction and business expansion. In my role as a billing specialist, I have demonstrated meticulous attention to detail and a strong understanding of financial processes. I have efficiently managed billing cycles, monitored accounts receivable, and resolved complex billing discrepancies. My expertise in analyzing financial data and ensuring accurate invoicing has contributed to streamlined operations and improved cash flow for the organizations I have worked with. As a customer service representative, I have honed my communication skills and developed a customer-centric approach. I have effectively handled inquiries, resolved issues, and provided exceptional service to diverse customer bases. I am adept at managing challenging situations with empathy and professionalism, ensuring positive customer experiences and long-term loyalty. Additionally, as a subject matter expert, I have acquired in-depth knowledge of specific industries or domains. This expertise has enabled me to serve as a trusted resource within organizations, providing valuable insights and guidance to colleagues and clients alike. I have actively contributed to product development, conducted training sessions, and acted as a liaison between technical teams and stakeholders. Overall, my extensive background in sales, billing, customer service, and subject matter expertise equips me with a well-rounded skill set and a versatile approach to problem-solving. I am adaptable, results-driven, and dedicated to delivering exceptional performance in every role I undertake.

Mark Rivera

I have accumulated a diverse range of professional experiences throughout my career, excelling in va...
Cebu, Central Visayas, Philippines

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Mark Rivera’s Email mrivera@beenverified.com

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Mark Rivera’s Location Cebu, Central Visayas, Philippines

Mark Rivera’s Current Industry Beenverified Com

Mark Rivera’s Prior Industry Fusion Bpo Services Phils | Teleperformance | Fgv Holdings Berhad

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Work Experience

Beenverified Com

Subject Matter Expert

2019-04-01 00:00:00 - Present

Fusion Bpo Services Phils

Csr

2017-06-01 00:00:00 - 2019-03-01 00:00:00

Teleperformance

Billing Specialist

2016-04-01 00:00:00 - 2017-06-01 00:00:00

Fgv Holdings Berhad

Route Sales Manager

2014-01-01 00:00:00 - 2016-01-01 00:00:00

Skills

No Skills Available

Languages

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FAQ About Mark Rivera

Mark Rivera is located at
Cebu, Central Visayas, Philippines

Mark Rivera is a I have accumulated a diverse range of professional experiences throughout my career, excelling in various roles including sales manager, billing specialist, customer service representative, and subject matter expert. As a sales manager, I have successfully led teams to exceed sales targets and achieve exceptional revenue growth. I have a proven track record of developing and implementing effective sales strategies, training sales representatives, and fostering strong client relationships. My ability to identify market opportunities, analyze customer needs, and provide tailored solutions has consistently resulted in increased customer satisfaction and business expansion. In my role as a billing specialist, I have demonstrated meticulous attention to detail and a strong understanding of financial processes. I have efficiently managed billing cycles, monitored accounts receivable, and resolved complex billing discrepancies. My expertise in analyzing financial data and ensuring accurate invoicing has contributed to streamlined operations and improved cash flow for the organizations I have worked with. As a customer service representative, I have honed my communication skills and developed a customer-centric approach. I have effectively handled inquiries, resolved issues, and provided exceptional service to diverse customer bases. I am adept at managing challenging situations with empathy and professionalism, ensuring positive customer experiences and long-term loyalty. Additionally, as a subject matter expert, I have acquired in-depth knowledge of specific industries or domains. This expertise has enabled me to serve as a trusted resource within organizations, providing valuable insights and guidance to colleagues and clients alike. I have actively contributed to product development, conducted training sessions, and acted as a liaison between technical teams and stakeholders. Overall, my extensive background in sales, billing, customer service, and subject matter expertise equips me with a well-rounded skill set and a versatile approach to problem-solving. I am adaptable, results-driven, and dedicated to delivering exceptional performance in every role I undertake.