Mark Kago Email & Phone Number | I have 8+ years of experience in Information and Communications Technology (ICT) working in several counties, holding managerial and consultancy positions in groups of companies and start-ups. Through leading strategic management, providing analytical support in cross-functional project management, I have delivered within budget constraints, tight deadlines, and diverse settings. As a project lead, I have coached, mentored, and strengthened capacities of team members for departmental synergy. I have led the development of IT strategies for a company with 200-350 users using kaizen. The strategies encompassed Operations, System design and Implementation (using ITIL) and Network setup (LAN, WAN, PABX) and management. I ensure cost effectiveness in design and implementation of IT systems by aligning development of the strategy to the available resources including and not limited to capacity (staff members, vendors, technology, etc.), budget, organizational governance, relevant national and international compliance such as data protection regulations. Furthermore, I engaged different departmental policies and manuals, team members in the organization as well as gathering information on external stakeholders and history to identify and integrate hence ensure effectiveness. In addition, I design a system that strengthens personalised customer relationships hence contributing to corporate goals and objectives. I have identified various competitive software and hardware vendors, negotiated finances to favourable contracting for the organisation, awarded different agreements that include timely deliverables/performance and budgets thus ensure efficient application of ERP system which optimise various departments processes and responsiveness that results to increase in business’ productivity in servicing the customers’ needs. I have managed various contracts by continuous monitoring/track of the scope of work against the agreed timeline and budget, as well as hold periodic and ad hoc progress meetings to ensure quality operations. I provided guidance through continuous/ periodic capacity building to all team members in the organisation on different user levels. Furthermore, I have integrated smart solutions in different business operations such as CRM to organisations to adapt to digital technology which has resulted in improved customer driven format, consideration of digital solutions to all units/departments of the business’s operations, improved business models to more innovative customer experiences to processes and operations.

Mark Kago

I have 8+ years of experience in Information and Communications Technology (ICT) working in several...
Kenya

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Mark Kago’s Email mkago@superiorhotelskenya.com

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Mark Kago’s Location Kenya

Mark Kago’s Current Industry Homebiogas

Mark Kago’s Prior Industry Windsor Golf Hotel And Country Club | Superior Hotels | Eastland Hotel | Caravan Tours And Travel

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Work Experience

Homebiogas

Information Technology Consultant

2022-11-01 00:00:00 - Present

Windsor Golf Hotel And Country Club

Information Technology Consultant

2022-05-01 00:00:00 - 2022-10-01 00:00:00

Superior Hotels

Group Information Technology Manager

2016-11-01 00:00:00 - 2021-12-01 00:00:00

Eastland Hotel

It Assistant

2015-11-01 00:00:00 - 2016-10-01 00:00:00

Caravan Tours And Travel

Consultant

2012-01-01 00:00:00 - 2015-11-01 00:00:00

Skills

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Languages

No Languages Available

FAQ About Mark Kago

Mark Kago is located at
Kenya

Mark Kago is a I have 8+ years of experience in Information and Communications Technology (ICT) working in several counties, holding managerial and consultancy positions in groups of companies and start-ups. Through leading strategic management, providing analytical support in cross-functional project management, I have delivered within budget constraints, tight deadlines, and diverse settings. As a project lead, I have coached, mentored, and strengthened capacities of team members for departmental synergy. I have led the development of IT strategies for a company with 200-350 users using kaizen. The strategies encompassed Operations, System design and Implementation (using ITIL) and Network setup (LAN, WAN, PABX) and management. I ensure cost effectiveness in design and implementation of IT systems by aligning development of the strategy to the available resources including and not limited to capacity (staff members, vendors, technology, etc.), budget, organizational governance, relevant national and international compliance such as data protection regulations. Furthermore, I engaged different departmental policies and manuals, team members in the organization as well as gathering information on external stakeholders and history to identify and integrate hence ensure effectiveness. In addition, I design a system that strengthens personalised customer relationships hence contributing to corporate goals and objectives. I have identified various competitive software and hardware vendors, negotiated finances to favourable contracting for the organisation, awarded different agreements that include timely deliverables/performance and budgets thus ensure efficient application of ERP system which optimise various departments processes and responsiveness that results to increase in business’ productivity in servicing the customers’ needs. I have managed various contracts by continuous monitoring/track of the scope of work against the agreed timeline and budget, as well as hold periodic and ad hoc progress meetings to ensure quality operations. I provided guidance through continuous/ periodic capacity building to all team members in the organisation on different user levels. Furthermore, I have integrated smart solutions in different business operations such as CRM to organisations to adapt to digital technology which has resulted in improved customer driven format, consideration of digital solutions to all units/departments of the business’s operations, improved business models to more innovative customer experiences to processes and operations.

Mark Kago currently works in the Homebiogas |

No Languages Available

Mark Kago has prior
experience in the following industries:
Windsor Golf Hotel And Country Club | Superior Hotels | Eastland Hotel | Caravan Tours And Travel

Mark Kago has the following professional experience:
Homebiogas | Windsor Golf Hotel And Country Club | Superior Hotels | Eastland Hotel | Caravan Tours And Travel