Mark Dabbs Email & Phone Number | Customer Service / Sales: • Analyzed outdated, ineffective customer service, sales practices, recommended corrections. • Assisted clients with identifying and fulfilling the production, purchasing needs. • Consulted customers daily to identify and resolve unsatisfactory service, sales experiences. • Corrected a failing customer service process, improving support efficiency from 12% to 97%. • Documented substandard work and safety issues, implemented corrective actions. Inventory & Material Management / Troubleshooting: • Developed departmental inventory reconciliation, production, and administrative solutions. • Improved inventory control processes negatively affecting customer support goals. • Provided corrective inventory control guidance and training to team members. • Rectified inventory control problems affecting storage and organizational objectives. • Researched operational regulations and policies pertinent to daily operational requirements. Management / Problem Recognition & Resolutions: • Analyzed production problems, designed and implemented corrective resolutions. • Communicated performance and goals objectives using written, hands-on methods. • Conducted work performance evaluations of teams comprised of 8 to 15 members. • Interviewed newly hired team members to identify work related strengths and weaknesses. • Managed, for 5 years, a 1.4M department focused on high volume operational support. • Trained team members on performance requirement standards, and expectations. • Wrote and published departmental production policies and performance standards. Safety / Security: • Collected, secured evidence following security incidents for investigations. • Documented substandard work and safety issues, implemented corrective actions. • Interacted with law enforcement officials as appropriate according to requiring activity. • Monitored security camera system to locate, identify safety and security issues.

Mark Dabbs

Customer Service / Sales: • Analyzed outdated, ineffective customer service, sales practices, recom...
Bessemer, Alabama, United States

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Mark Dabbs’s Email dabbsm@jccal.org

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Mark Dabbs’s Location Bessemer, Alabama, United States

Mark Dabbs’s Current Industry Self

Mark Dabbs’s Prior Industry Jefferson County Commission | Us Army

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Work Experience

Self

Contract Employee

2017-02-01 00:00:00 - Present

Jefferson County Commission

Officer, Juvenile Detention

1990-01-01 00:00:00 - 2017-02-01 00:00:00

Us Army

Supervisor, Vehicle Repairable Parts Recycling Department

1977-10-01 00:00:00 - 1987-04-01 00:00:00

Skills

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Languages

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FAQ About Mark Dabbs

Mark Dabbs is located at
Bessemer, Alabama, United States

Mark Dabbs is a Customer Service / Sales: • Analyzed outdated, ineffective customer service, sales practices, recommended corrections. • Assisted clients with identifying and fulfilling the production, purchasing needs. • Consulted customers daily to identify and resolve unsatisfactory service, sales experiences. • Corrected a failing customer service process, improving support efficiency from 12% to 97%. • Documented substandard work and safety issues, implemented corrective actions. Inventory & Material Management / Troubleshooting: • Developed departmental inventory reconciliation, production, and administrative solutions. • Improved inventory control processes negatively affecting customer support goals. • Provided corrective inventory control guidance and training to team members. • Rectified inventory control problems affecting storage and organizational objectives. • Researched operational regulations and policies pertinent to daily operational requirements. Management / Problem Recognition & Resolutions: • Analyzed production problems, designed and implemented corrective resolutions. • Communicated performance and goals objectives using written, hands-on methods. • Conducted work performance evaluations of teams comprised of 8 to 15 members. • Interviewed newly hired team members to identify work related strengths and weaknesses. • Managed, for 5 years, a 1.4M department focused on high volume operational support. • Trained team members on performance requirement standards, and expectations. • Wrote and published departmental production policies and performance standards. Safety / Security: • Collected, secured evidence following security incidents for investigations. • Documented substandard work and safety issues, implemented corrective actions. • Interacted with law enforcement officials as appropriate according to requiring activity. • Monitored security camera system to locate, identify safety and security issues.