Mark Campagna Email & Phone Number | End User Support Specialist with 25+ years of experience in the Information Technology industry. Extensive experience managing large technology upgrade and implementation projects and supporting corporate and retail end users for the largest wireless telecommunications provider in the U.S. Well-developed skills defining requirements, creating timelines, and ensuring projects are completed on time and within budget. Dedicated leader with outstanding communication skills and a proven track record of success troubleshooting and supporting technical issues and building strong relationships with employees, management, vendors, and clients. Microsoft Certified Professional, CompTIA Security+ Certified, and Dell & HP Certified Repair Technician. Areas of Expertise ✭ End User Support ✭ Technical Troubleshooting ✭ Application Development ✭ Project Management ✭ Business & Technical Analysis ✭ Service Level Agreements (SLAs) ✭ Networking & Desktop Support ✭ Hardware/Software Implementations ✭ PCs, Microsoft & Windows Technical Skills Microsoft Office (Excel, Word, PowerPoint, Access); MS Project; Visual Basic; G-Suite; Shadow Copy; Cisco Networking protocols; Cisco & Aruba routers/switches; Windows Server NT, 2000, 2003; Windows XP, 7, 10; HP UNIX-Oracle; C; Pearl; SQL; Forms; HP3000-Turbo Image; Cognos Powerhouse (Quick, Quiz, QTP); Cobol; Pro-Cobol ► You may contact me directly at markcampagna@yahoo.com

Mark Campagna

End User Support Specialist with 25+ years of experience in the Information Technology industry. E...
Richardson, Texas, United States

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Mark Campagna’s Location Richardson, Texas, United States

Mark Campagna’s Current Industry Verizon Wireless

Mark Campagna’s Prior Industry Dk Services | Nortel Networks

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Senior Technical Analyst - End User, Customer Support, Guru Bar

2006-10-01 00:00:00 - Present

IT Consultant

2004-01-01 00:00:00 - 2006-01-01 00:00:00

Application Service Provider, Information Management / IT Project Manager

1992-01-01 00:00:00 - 2003-01-01 00:00:00

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Mark Campagna is a End User Support Specialist with 25+ years of experience in the Information Technology industry. Extensive experience managing large technology upgrade and implementation projects and supporting corporate and retail end users for the largest wireless telecommunications provider in the U.S. Well-developed skills defining requirements, creating timelines, and ensuring projects are completed on time and within budget. Dedicated leader with outstanding communication skills and a proven track record of success troubleshooting and supporting technical issues and building strong relationships with employees, management, vendors, and clients. Microsoft Certified Professional, CompTIA Security+ Certified, and Dell & HP Certified Repair Technician. Areas of Expertise ✭ End User Support ✭ Technical Troubleshooting ✭ Application Development ✭ Project Management ✭ Business & Technical Analysis ✭ Service Level Agreements (SLAs) ✭ Networking & Desktop Support ✭ Hardware/Software Implementations ✭ PCs, Microsoft & Windows Technical Skills Microsoft Office (Excel, Word, PowerPoint, Access); MS Project; Visual Basic; G-Suite; Shadow Copy; Cisco Networking protocols; Cisco & Aruba routers/switches; Windows Server NT, 2000, 2003; Windows XP, 7, 10; HP UNIX-Oracle; C; Pearl; SQL; Forms; HP3000-Turbo Image; Cognos Powerhouse (Quick, Quiz, QTP); Cobol; Pro-Cobol ► You may contact me directly at markcampagna@yahoo.com