Margaret Jordan Email & Phone Number | Over the past 15+ years, I have leveraged Lean tools, methodologies, and processes to streamline the end-to-end project life cycle and simplify operational processes/workflows, resulting in continuous improvement in gross margins and customer experience across large corporations. I have also acquired extensive experience as an enterprise change agent with a track record of outstanding leadership, people, and communication skills, facilitating alignment across internal and external stakeholders to deliver customer-centric services and championing a continuous improvement culture that fosters high performance and daily improvement among workforces. Key Career Impressions: ★ Boosted gross margins by 5% at Diebold Nixdorf by devising and executing expense control and revenue growth strategies within 6 months. ★ Led and supervised up to 14 direct and 300 indirect employees at Diebold Nixdorf while supporting a 33M customer base and managing an annual operating budget of ~40M. ★ Won President Club and Peak Performer awards at Xerox for delivering benchmark team/region service performance and achieving the highest customer satisfaction levels. ★ Increased employee morale and service performance (including reliability, response time, and SLAs) at Xerox in a highly demanding production environment while launching performance review processes to deliver the highest productivity results. ★ Decreased service costs at Xerox by implementing improvement processes (Lean Six Sigma approach) while optimizing the field service structure and coverage to drive the highest level of service.

Margaret Jordan

Over the past 15+ years, I have leveraged Lean tools, methodologies, and processes to streamline the...
Denver, Colorado, United States

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Margaret Jordan’s Email margaret.jordan@dieboldnixdorf.com

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Margaret Jordan’s Location Denver, Colorado, United States

Margaret Jordan’s Current Industry Diebold Nixdorf

Margaret Jordan’s Prior Industry Xerox

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Work Experience

Diebold Nixdorf

Customer Delivery Manager

2022-10-01 00:00:00 - Present

Xerox

Vice President Of Technical Services

2019-11-01 00:00:00 - 2021-06-01 00:00:00

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FAQ About Margaret Jordan

Margaret Jordan is located at
Denver, Colorado, United States

Margaret Jordan is a Over the past 15+ years, I have leveraged Lean tools, methodologies, and processes to streamline the end-to-end project life cycle and simplify operational processes/workflows, resulting in continuous improvement in gross margins and customer experience across large corporations. I have also acquired extensive experience as an enterprise change agent with a track record of outstanding leadership, people, and communication skills, facilitating alignment across internal and external stakeholders to deliver customer-centric services and championing a continuous improvement culture that fosters high performance and daily improvement among workforces. Key Career Impressions: ★ Boosted gross margins by 5% at Diebold Nixdorf by devising and executing expense control and revenue growth strategies within 6 months. ★ Led and supervised up to 14 direct and 300 indirect employees at Diebold Nixdorf while supporting a 33M customer base and managing an annual operating budget of ~40M. ★ Won President Club and Peak Performer awards at Xerox for delivering benchmark team/region service performance and achieving the highest customer satisfaction levels. ★ Increased employee morale and service performance (including reliability, response time, and SLAs) at Xerox in a highly demanding production environment while launching performance review processes to deliver the highest productivity results. ★ Decreased service costs at Xerox by implementing improvement processes (Lean Six Sigma approach) while optimizing the field service structure and coverage to drive the highest level of service.