Marcella Sperando Email & Phone Number | • Built an internet sales process using various CRM tool I magic Higher Gear and Vin Solutions. • Responsible for hiring and training of all new employees within department. • Scripted over 100 templates with continued branding cycle every year. • Established a bench mark for department goals and a program to sustain a 15% lead to sold ratio. • Maintained communication with over 900 clients a month, not including the increase in inbound sale calls. • Working knowledge with such sites as AutoTrader, Cars.com, Usuplink ,Dealer 123, Auto Alert, Dealer.com, and many other sites. • With the use of Video technology and social media as some of the tools. • Worked with SEO and built the majority of PPC campaigns alongside the dealer HD and Netsertive. • Trained a team of five cross-functional employees that work either in Service or Sales BDC. Employees were trained to follow by lead, watch for changes in sales, and keep a sharp eye out for opportunities. • Developed a process for customers who do not buy cars and customers who opt out of service work. • Worked on the monthly newsletter with my team, and email blasts that were sent to over thousands of customers • Managed Bdc Center • Managed Service Bdc Center • Managed call center for sales staff • Managed a staff of 6 within service and sales department • Constantly maintained a 17% closing average • Responsible for between 7,000 and 9,000 outbound calls a month • Handled inbound calls of around 4,200 a month • Systems I have worked with include: I Magic, Vin Solutions, Higher Gear, Auto Alert, ImN, Ecarlist, DealerEProcess, Dearler.com, Cars.com, and Autotrader.com

Marcella Sperando

• Built an internet sales process using various CRM tool I magic Higher Gear and Vin Solutions. • Re...
Silver Springs, Florida, United States

*50 free lookup(s) per month.

No credit card required.

Marcella Sperando’s Email marcella@autoloop.com

Marcella Sperando’s Phone Numbers

Get MARCELLA’s Phone Number (For Free)

Social Media

Marcella Sperando’s Location Silver Springs, Florida, United States

Marcella Sperando’s Current Industry Ford Direct Markets Forddirect

Marcella Sperando’s Prior Industry Affinitiv | Arlington Nissan | Dealer E Process | Mcgrath Acura Of Westmont

Not the Marcella Sperando you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Ford Direct Markets

Digital Performace Consultant -Select

2021-07-01 00:00:00 - Present

Forddirect

Digital Perfomance Representative

2020-07-01 00:00:00 - Present

Affinitiv

Inside Sales/ Appointment Setter

2018-01-01 00:00:00 - 2020-07-01 00:00:00

Arlington Nissan

Bdc internet sales manager

2015-07-01 00:00:00 - 2016-09-01 00:00:00

Dealer E Process

Internet Marketing Specialist

2014-09-01 00:00:00 - 2015-05-01 00:00:00

Mcgrath Acura Of Westmont

Internet Manager / BDC Manager

2009-03-01 00:00:00 - 2014-06-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Marcella Sperando

Marcella Sperando is located at
Silver Springs, Florida, United States

Marcella Sperando is a • Built an internet sales process using various CRM tool I magic Higher Gear and Vin Solutions. • Responsible for hiring and training of all new employees within department. • Scripted over 100 templates with continued branding cycle every year. • Established a bench mark for department goals and a program to sustain a 15% lead to sold ratio. • Maintained communication with over 900 clients a month, not including the increase in inbound sale calls. • Working knowledge with such sites as AutoTrader, Cars.com, Usuplink ,Dealer 123, Auto Alert, Dealer.com, and many other sites. • With the use of Video technology and social media as some of the tools. • Worked with SEO and built the majority of PPC campaigns alongside the dealer HD and Netsertive. • Trained a team of five cross-functional employees that work either in Service or Sales BDC. Employees were trained to follow by lead, watch for changes in sales, and keep a sharp eye out for opportunities. • Developed a process for customers who do not buy cars and customers who opt out of service work. • Worked on the monthly newsletter with my team, and email blasts that were sent to over thousands of customers • Managed Bdc Center • Managed Service Bdc Center • Managed call center for sales staff • Managed a staff of 6 within service and sales department • Constantly maintained a 17% closing average • Responsible for between 7,000 and 9,000 outbound calls a month • Handled inbound calls of around 4,200 a month • Systems I have worked with include: I Magic, Vin Solutions, Higher Gear, Auto Alert, ImN, Ecarlist, DealerEProcess, Dearler.com, Cars.com, and Autotrader.com

Marcella Sperando currently works in the Ford Direct Markets | Forddirect |

No Languages Available

Marcella Sperando has prior
experience in the following industries:
Affinitiv | Arlington Nissan | Dealer E Process | Mcgrath Acura Of Westmont

Marcella Sperando has the following professional experience:
Ford Direct Markets | Forddirect | Affinitiv | Arlington Nissan | Dealer E Process | Mcgrath Acura Of Westmont