Marcel Vergonet Email & Phone Number | I help organizations to professionalize, optimize and innovate their online customer contact. Together with my relations I look for a connection by searching for complementary and / or corresponding properties. Interested in what I can do for you? Call +31 6 2482 0470 ★ ABOUT ME Born in Drachten, living in Heerenveen, with offices in Zaandam, working in the Benelux. Father of a son and daughter, active surfer, Whiskey enthusiast, enjoys traveling and meeting interesting people. ★ EXPERIENCE & EXPERTISE ✎ Expert in online customer contact ✎ Expert in advising, implementing and safeguarding a social media policy ✎ Expert in advising, implementing and guaranteeing a tone of voice ✎ Extensive experience in advising and implementing conversational AI ✎ Extensive experience in reputation management ★ MY VISION ON ONLINE CUSTOMER CONTACT ✎ The combination of machine learning and human insight provides better service and increased customer satisfaction. ✎ Efficiently and quickly answering online questions, complaints and reviews is crucial for customer satisfaction and reputation. ✎ Organizations must be where the customer is to offer effortless engagement ✎ The influence of chatbots on service, marketing and sales will be the game changer for online customer contact ✎ Online customer contact and reputation is the new marketing

Marcel Vergonet

I help organizations to professionalize, optimize and innovate their online customer contact. Togeth...
Amsterdam, North Holland, Netherlands

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Marcel Vergonet’s Email marcel.vergonet@spotler.nl

Marcel Vergonet’s Phone Numbers

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Marcel Vergonet’s Location Amsterdam, North Holland, Netherlands

Marcel Vergonet’s Current Industry Spotler

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Work Experience

Spotler

Customer Success Manager

2024-02-01 00:00:00 - Present

Obi4wan

Customer Success Manager

2022-01-01 00:00:00 - 2024-03-01 00:00:00

Srm

Trainer

2017-02-01 00:00:00 - 2020-01-01 00:00:00

Content Collective

Sitemanagement (Content, Strategy and Innovation) & Blogger

2012-02-01 00:00:00 - 2020-01-01 00:00:00

Cendris

Consultant social media & online campaigns

2011-04-01 00:00:00 - 2015-12-01 00:00:00

Weconnect

Connection Creator

2007-06-01 00:00:00 - 2012-06-01 00:00:00

Welearn

Trainer/Coach

2007-02-01 00:00:00 - 2012-06-01 00:00:00

Friesland College

Student counselor

2003-09-01 00:00:00 - 2004-07-01 00:00:00

Haje Hotel Heerenveen

Restaurant manager and SVH Master Trainer

2000-01-01 00:00:00 - 2003-09-01 00:00:00

Mercure Hotel Postiljon Heerenveen

Assistent restaurant manager

1997-01-01 00:00:00 - 2000-01-01 00:00:00

Postillion Hotels

Waiter

1994-01-01 00:00:00 - 1997-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Marcel Vergonet

Marcel Vergonet is located at
Amsterdam, North Holland, Netherlands

Marcel Vergonet is a I help organizations to professionalize, optimize and innovate their online customer contact. Together with my relations I look for a connection by searching for complementary and / or corresponding properties. Interested in what I can do for you? Call +31 6 2482 0470 ★ ABOUT ME Born in Drachten, living in Heerenveen, with offices in Zaandam, working in the Benelux. Father of a son and daughter, active surfer, Whiskey enthusiast, enjoys traveling and meeting interesting people. ★ EXPERIENCE & EXPERTISE ✎ Expert in online customer contact ✎ Expert in advising, implementing and safeguarding a social media policy ✎ Expert in advising, implementing and guaranteeing a tone of voice ✎ Extensive experience in advising and implementing conversational AI ✎ Extensive experience in reputation management ★ MY VISION ON ONLINE CUSTOMER CONTACT ✎ The combination of machine learning and human insight provides better service and increased customer satisfaction. ✎ Efficiently and quickly answering online questions, complaints and reviews is crucial for customer satisfaction and reputation. ✎ Organizations must be where the customer is to offer effortless engagement ✎ The influence of chatbots on service, marketing and sales will be the game changer for online customer contact ✎ Online customer contact and reputation is the new marketing

Marcel Vergonet currently works in the Spotler |

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Marcel Vergonet has prior
experience in the following industries:
Obi4wan | Srm | Content Collective | Cendris | Weconnect | Welearn | Friesland College | Haje Hotel Heerenveen | Mercure Hotel Postiljon Heerenveen | Postillion Hotels

Marcel Vergonet has the following professional experience:
Spotler | Obi4wan | Srm | Content Collective | Cendris | Weconnect | Welearn | Friesland College | Haje Hotel Heerenveen | Mercure Hotel Postiljon Heerenveen | Postillion Hotels