Manoj Nagarkar Email & Phone Number | Currently working in the capacity of Senior Manager with Development Bank of Singapore for the past 6+ years. I have over 19+ years of experience, out of which I have 12+ years of experience in people and operations management, covering Insurance, Investment Banking, and Digital Banking domain (mobile banking). Career Synopsis:  Digital Banking Operation (~6+ Years) o Sr. Manager ->> Customer service operations (chat & voice), customer onboarding experience/journey improvement, CSAT improvement, App testing (CUG-UAT), Product & Defect management, Quality and Performance improvement & Nodal complaints management  Investment Bank (~ 6 + years) o Team Manager ->> Reference Data domain & Broker-Dealer back office Operations ->> 1.5 years with Custodian Bank: Fund Accounting  Insurance Domain (~5 years) o Process Improvement/Operations Manager ->> 4 years of experience in UK Insurance process; 2 years in Quality and Performance management ->> 1 year of experience in General Insurance as an Operations Manager  Scoping & Transition: ->> Onsite (US) Scoping and Transition for a new work stream in Investment Bank operations

Manoj Nagarkar

Currently working in the capacity of Senior Manager with Development Bank of Singapore for the past...
Pune, Pune, India

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Manoj Nagarkar’s Location Pune, Pune, India

Manoj Nagarkar’s Current Industry Dbs Bank

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Sr. Manager

2016-05-01 00:00:00 - Present

Consultant – Operation Management

2015-03-01 00:00:00 - 2016-04-01 00:00:00

Assistant Operation Manager

2013-07-01 00:00:00 - 2014-11-01 00:00:00

Associate Process Manager

2009-06-01 00:00:00 - 2013-06-01 00:00:00

Team Leader - Operation

2007-11-01 00:00:00 - 2009-06-01 00:00:00

Operations Manager

2006-12-01 00:00:00 - 2007-11-01 00:00:00

Member - Process Improvement Team

2002-12-01 00:00:00 - 2006-12-01 00:00:00

Team Manager

1999-09-01 00:00:00 - 2002-12-01 00:00:00

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Manoj Nagarkar is a Currently working in the capacity of Senior Manager with Development Bank of Singapore for the past 6+ years. I have over 19+ years of experience, out of which I have 12+ years of experience in people and operations management, covering Insurance, Investment Banking, and Digital Banking domain (mobile banking). Career Synopsis:  Digital Banking Operation (~6+ Years) o Sr. Manager ->> Customer service operations (chat & voice), customer onboarding experience/journey improvement, CSAT improvement, App testing (CUG-UAT), Product & Defect management, Quality and Performance improvement & Nodal complaints management  Investment Bank (~ 6 + years) o Team Manager ->> Reference Data domain & Broker-Dealer back office Operations ->> 1.5 years with Custodian Bank: Fund Accounting  Insurance Domain (~5 years) o Process Improvement/Operations Manager ->> 4 years of experience in UK Insurance process; 2 years in Quality and Performance management ->> 1 year of experience in General Insurance as an Operations Manager  Scoping & Transition: ->> Onsite (US) Scoping and Transition for a new work stream in Investment Bank operations

Manoj Nagarkar has prior
experience in the following industries:
Imedia Media | Accenture | Eclerx | State Street Syntel Services | Icici Lombard | Wipro Bpo Solutions Limited Mumbai | Presskey Infotech

Manoj Nagarkar has the following professional experience:
Dbs Bank | Imedia Media | Accenture | Eclerx | State Street Syntel Services | Icici Lombard | Wipro Bpo Solutions Limited Mumbai | Presskey Infotech