Manish Khanna

Manish Khanna

Vice President - Global CX Transformation Leader at IGT Solutions
Gurgaon, Haryana, India

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Work Experience

IGT Solutions

Global Vice President - CX Operations & Transformation Leader

2019-04-01 - Present

Leaders Excellence at Harvard Square

Member of Leaders Excellence - MLE

2017-08-01 - Present

ezeego1

Country Head - B2B Sales & Customer Operations

2016-03-01 - 2017-04-01

Fareportal

Director - Operations, WFM & Quality

2014-09-01 - 2015-11-01

Skills

it consulting tpf outsourcing travel crm testing baggage desk erp flight rebooking services atpco fare filing ticketing internet booking engine ecommerce social media mobile solutions sales reservations customer service & support customer experience management airline pss contract loading airline it & bpo solutions artificial intelligence rpa robotic process automation big data data analytics bpm services automation customer experience omnichannel crm intelligent video analytics social distancing analytics cctm air cargo logistics bpo contactcenter cxservices cx intelligent automation

Languages

English