Mandy Harshman

Mandy Harshman

Partner at McIntosh & Associates
Lewisville, Texas, United States

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Work Experience

McIntosh & Associates

Partner & Managing Consultant

1997-01-01 - Present

Apac TeleServices

Sales Support Analyst

1996-01-01 - 1997-01-01

A.T. Kearney

Consultant

1995-01-01 - 1996-01-01

Electronic Data Systems

Marketing Analyst

1994-01-01 - 1995-01-01

Skills

customer experience strategy training design delivery metric scorecard design performance management voice of the customer forecasting scheduling process call center tools technologies sop call flow design sourcing call center assessments optimization

Languages

English