Mallory Dakan Email & Phone Number | Senior Customer Success Manager with 7+ years of experience, plus two years of team management experience, in the hardware manufacturing and mechanical engineering space. I'm passionate about empathetic leadership, customer success, defying stereotypes, and finding myself through art and wellness. ➡️ Built a Technical Customer Success team responsible for overseeing fulfillment and managing thousands of accounts, resulting in happy customers and millions in revenue ➡️ Worked cross-functionally with Marketing to create customer-facing technical content including help center articles, video content, and contract bid white papers ➡️ Participated in the customer satisfaction portion of annual ISO 9001 audits ➡️ Experience growing an early-stage startup while balancing efficiency, scalability, and growth

Mallory Dakan

Senior Customer Success Manager with 7+ years of experience, plus two years of team management exper...
San Diego, California, United States

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Mallory Dakan’s Email mallory@getispire.com

Mallory Dakan’s Phone Numbers

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Mallory Dakan’s Location San Diego, California, United States

Mallory Dakan’s Current Industry Rapid Robotics

Mallory Dakan’s Prior Industry Ispire | Fictiv | Godspeed Courier | Harrelson And Associates

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Director of Customer Success

2024-07-01 00:00:00 - Present

Revenue Operations Manager (Enablement)

2024-01-01 00:00:00 - 2024-05-01 00:00:00

Team Lead - Technical Customer Success Manager

2022-01-01 00:00:00 - 2023-06-01 00:00:00

Office Manager

2014-11-01 00:00:00 - 2018-07-01 00:00:00

Legal Secretary

2012-01-01 00:00:00 - 2013-01-01 00:00:00

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Mallory Dakan is a Senior Customer Success Manager with 7+ years of experience, plus two years of team management experience, in the hardware manufacturing and mechanical engineering space. I'm passionate about empathetic leadership, customer success, defying stereotypes, and finding myself through art and wellness. ➡️ Built a Technical Customer Success team responsible for overseeing fulfillment and managing thousands of accounts, resulting in happy customers and millions in revenue ➡️ Worked cross-functionally with Marketing to create customer-facing technical content including help center articles, video content, and contract bid white papers ➡️ Participated in the customer satisfaction portion of annual ISO 9001 audits ➡️ Experience growing an early-stage startup while balancing efficiency, scalability, and growth