Malachi Pelham Email & Phone Number | As a Human Resources Specialist at Lowe's Companies, Inc., I have been supporting the customer success of over 300,000 associates across more than 2,000 stores in the US and Canada for 3.5 years. I have been responsible for appointment setting, onboarding, training, performance management, and employee relations for various departments and levels. I have also contributed to the development and implementation of HR policies, procedures, and best practices that align with the company's mission, values, and goals. With my customer service management skill, I have been able to deliver high-quality service and solutions to both internal and external customers, ensuring their satisfaction and retention. Prior to joining Lowe's, I worked as a Customer Service Representative at Convergys Intelligent Contact, where I handled inbound and outbound calls, emails, and chats from diverse clients and customers. I have developed strong communication, problem-solving, and teamwork skills that enable me to excel in my current role as a Human Resources Specialist.

Malachi Pelham

As a Human Resources Specialist at Lowe's Companies, Inc., I have been supporting the customer succe...
Charlotte Metro, Charlotte Metro, United States

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Malachi Pelham’s Email malachi.pelham@convergys.com

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Malachi Pelham’s Location Charlotte Metro, Charlotte Metro, United States

Malachi Pelham’s Current Industry Lowes Companies

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Work Experience

Lowes Companies

Human Resources Administrator

2020-02-01 00:00:00 - Present

Convergys Intelligent Contact

Customer Service Representative

Present

Skills

No Skills Available

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FAQ About Malachi Pelham

Malachi Pelham is located at
Charlotte Metro, Charlotte Metro, United States

Malachi Pelham is a As a Human Resources Specialist at Lowe's Companies, Inc., I have been supporting the customer success of over 300,000 associates across more than 2,000 stores in the US and Canada for 3.5 years. I have been responsible for appointment setting, onboarding, training, performance management, and employee relations for various departments and levels. I have also contributed to the development and implementation of HR policies, procedures, and best practices that align with the company's mission, values, and goals. With my customer service management skill, I have been able to deliver high-quality service and solutions to both internal and external customers, ensuring their satisfaction and retention. Prior to joining Lowe's, I worked as a Customer Service Representative at Convergys Intelligent Contact, where I handled inbound and outbound calls, emails, and chats from diverse clients and customers. I have developed strong communication, problem-solving, and teamwork skills that enable me to excel in my current role as a Human Resources Specialist.