Madar Alexander Email & Phone Number | -Direct interface between customer and production plant. -Analysis of customer complains with production and engineering team (0km or field returns). -Preparing the 8D report for customer complaints. -Problem solving analysis skills with a logical and methodical approach (8D, 5 Why, Fishbone diagram). -Implement and supervise corrective actions for all the 8D reports. -Participate in internal audits (system-audit, process). -Support the achievement of customer ppm target. -Claims processing, directly into the customer portal. -Monitoring the quality costs from the customers. -Organizing regular Quality meetings. -Organizing product audit, together with engineering and production department. -Customer visits and PPM negotiations -Responsible for following customers: Audi , Daimler , KIA, Quin.

Madar Alexander

-Direct interface between customer and production plant. -Analysis of customer complains with produc...
Arad County, Arad County, Romania

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Madar Alexander’s Location Arad County, Arad County, Romania

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Senior Customer Quality Engineer

2016-02-01 00:00:00 - Present

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Madar Alexander is a -Direct interface between customer and production plant. -Analysis of customer complains with production and engineering team (0km or field returns). -Preparing the 8D report for customer complaints. -Problem solving analysis skills with a logical and methodical approach (8D, 5 Why, Fishbone diagram). -Implement and supervise corrective actions for all the 8D reports. -Participate in internal audits (system-audit, process). -Support the achievement of customer ppm target. -Claims processing, directly into the customer portal. -Monitoring the quality costs from the customers. -Organizing regular Quality meetings. -Organizing product audit, together with engineering and production department. -Customer visits and PPM negotiations -Responsible for following customers: Audi , Daimler , KIA, Quin.