Lydia Torrez Email & Phone Number | Client service, consolidation cash admin, high responsibility processing, consulting on financial products Answering telephone calls regarding account and financial inquiries Building client rapport and adhering to customer satisfaction Consulting about financial products and services with clients that best fits their needs Complying with company procedures and client due diligence Processing withdrawals, money orders, bank drafts,wire transfers, bill payments, personal and business deposits Balancing cash box and bank vault Performing coin, cash and foreign currency orders, placing cash shipments. Choreographed fun and physically appropriate exercises by assessing the needs and abilities of the class Created a personalized experience for each individual participant by providing guidance and addressing personal health situations for compatibility Leveraged strong social and communication skills to establish a welcoming and inclusive environment Motivated and supported participants in achieving their personal health and wellness goals. Employed tact and friendliness when processing payments and handling product refunds. Utilized conflict resolution skills to resolve customer complaints to the satisfaction of customers. Worked in a team setting to provide a positive customer purchasing experience Assumed responsibility for cash procedures and training of new casher or customer service employees Handled cash operations with strong attention to detail and efficiency at start or end of business day. Initiated a market assessment to analyze competitors, clients and sales environment before developing targets Liaised with community and student groups to network and access as sales ready potential clients Refined introduction and sales techniques while continually exceeding sales targets.

Lydia Torrez

Client service, consolidation cash admin, high responsibility processing, consulting on financial pr...
Kitchener, Kitchener, Canada

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Lydia Torrez’s Email lydia.torrez@cibc.com

Lydia Torrez’s Phone Numbers

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Lydia Torrez’s Location Kitchener, Kitchener, Canada

Lydia Torrez’s Current Industry CIBC Fitness 360 for Women

Lydia Torrez’s Prior Industry International Books | Course Hero, Inc. | Heart and Stroke Foundation | Giant Tiger

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Work Experience

CIBC

Customer Service Representative

2015-08-01 00:00:00 - Present

Fitness 360 for Women

Zumba Instructor

2012-06-01 00:00:00 - Present

International Books

Club President

2015-01-01 00:00:00 - 2015-04-01 00:00:00

Course Hero, Inc.

Business Development Manager

2014-03-01 00:00:00 - 2014-06-01 00:00:00

Heart and Stroke Foundation

Volunteer

2013-07-01 00:00:00 - 2014-09-01 00:00:00

Giant Tiger

Cash Supervisor

2006-04-01 00:00:00 - 2015-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Lydia Torrez

Lydia Torrez is located at
Kitchener, Kitchener, Canada

Lydia Torrez is a Client service, consolidation cash admin, high responsibility processing, consulting on financial products Answering telephone calls regarding account and financial inquiries Building client rapport and adhering to customer satisfaction Consulting about financial products and services with clients that best fits their needs Complying with company procedures and client due diligence Processing withdrawals, money orders, bank drafts,wire transfers, bill payments, personal and business deposits Balancing cash box and bank vault Performing coin, cash and foreign currency orders, placing cash shipments. Choreographed fun and physically appropriate exercises by assessing the needs and abilities of the class Created a personalized experience for each individual participant by providing guidance and addressing personal health situations for compatibility Leveraged strong social and communication skills to establish a welcoming and inclusive environment Motivated and supported participants in achieving their personal health and wellness goals. Employed tact and friendliness when processing payments and handling product refunds. Utilized conflict resolution skills to resolve customer complaints to the satisfaction of customers. Worked in a team setting to provide a positive customer purchasing experience Assumed responsibility for cash procedures and training of new casher or customer service employees Handled cash operations with strong attention to detail and efficiency at start or end of business day. Initiated a market assessment to analyze competitors, clients and sales environment before developing targets Liaised with community and student groups to network and access as sales ready potential clients Refined introduction and sales techniques while continually exceeding sales targets.

Lydia Torrez currently works in the CIBC | Fitness 360 for Women |

No Languages Available

Lydia Torrez has prior
experience in the following industries:
International Books | Course Hero, Inc. | Heart and Stroke Foundation | Giant Tiger

Lydia Torrez has the following professional experience:
CIBC | Fitness 360 for Women | International Books | Course Hero, Inc. | Heart and Stroke Foundation | Giant Tiger