Luciana Prata Murdza Email & Phone Number | With over 20 years of experience in customer relations and administration, I am a passionate and analytical professional who strives to deliver solutions that improve safety, satisfaction, and quality outcomes for both clients and patients. I hold a Certified Patient Experience Professional (CPXP) credential and have extensive knowledge of patient engagement and experience best practices and tools. As a Client Success Office Manager at Crystal Clear Finances, Inc., I oversee the effective operating procedures across the company and ensure the highest level of client support services. I also leverage my in-depth knowledge of Redtail CRM to manage and optimize client data and workflows. Previously, I worked as a New Business Sales Executive and a High Reliability Project Lead at Readiness Rounds, where I aligned sales objectives with business strategy, met assigned targets for profitable sales volume and market share, and implemented proactive hourly rounding at Ellis Hospital, resulting in increased patient satisfaction scores.

Luciana Prata Murdza

With over 20 years of experience in customer relations and administration, I am a passionate and ana...
Waterford, New York, United States

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Luciana Prata Murdza’s Email cmurdza@readinessrounds.com

Luciana Prata Murdza’s Phone Numbers

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Luciana Prata Murdza’s Location Waterford, New York, United States

Luciana Prata Murdza’s Current Industry Connections Business Solutions Jlm Business Solutions

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Company Owner

2024-04-01 00:00:00 - Present

Managing Director

2019-01-01 00:00:00 - Present

Client Success | Office Manager

2023-01-01 00:00:00 - 2024-03-01 00:00:00

New Business Sales Executive - East Coast

2020-06-01 00:00:00 - 2022-09-01 00:00:00

High Reliability Project Lead Implementation for Patient Satisfaction

2022-03-01 00:00:00 - 2022-09-01 00:00:00

Quality Department Coordinator

2015-09-01 00:00:00 - 2018-12-01 00:00:00

Business Operations Clerk

2007-10-01 00:00:00 - 2015-09-01 00:00:00

Legal Closing Coordinator

2001-11-01 00:00:00 - 2007-10-01 00:00:00

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Luciana Prata Murdza is a With over 20 years of experience in customer relations and administration, I am a passionate and analytical professional who strives to deliver solutions that improve safety, satisfaction, and quality outcomes for both clients and patients. I hold a Certified Patient Experience Professional (CPXP) credential and have extensive knowledge of patient engagement and experience best practices and tools. As a Client Success Office Manager at Crystal Clear Finances, Inc., I oversee the effective operating procedures across the company and ensure the highest level of client support services. I also leverage my in-depth knowledge of Redtail CRM to manage and optimize client data and workflows. Previously, I worked as a New Business Sales Executive and a High Reliability Project Lead at Readiness Rounds, where I aligned sales objectives with business strategy, met assigned targets for profitable sales volume and market share, and implemented proactive hourly rounding at Ellis Hospital, resulting in increased patient satisfaction scores.

Luciana Prata Murdza currently works in the Connections Business Solutions | Jlm Business Solutions |

Luciana Prata Murdza has prior
experience in the following industries:
Crystal Clear Finances | Readiness Rounds | Readiness Roundscreators Of Well Screen | Ellis Medicine | Health Research | Block Colucci Spellman And Peller

Luciana Prata Murdza has the following professional experience:
Connections Business Solutions | Jlm Business Solutions | Crystal Clear Finances | Readiness Rounds | Readiness Roundscreators Of Well Screen | Ellis Medicine | Health Research | Block Colucci Spellman And Peller