Lisa Kerstjens Email & Phone Number | High focus on Customer Service with the ability to listen closely to the customer and proactively determine their needs with an understanding of Human Psychology. Ability to empathize and continually identify ways to enhance customer satisfaction. First line contact with customers, dealing with their needs and ensuring their products are always shipped and delivered on time with a high degree of quality. Working with external and internal logistics counterparts. Responsible for the inbound and outbound distribution of healthcare products and ensure the timely delivery to the customers, working closely with Distribution centers, and end customers (including 3rd party distribution centers). Continual analysing and optimizing the organisation, work processes and transportation for cost effectiveness and continuous improvements. Flexible to the changing needs of the organization and the customer. Ability to diagnose problems, overcome objections or answer complicated questions while ensuring to meet quality standards for services and evaluation of customer satisfaction. Continually striving to motivate, develop, empower and train employees. Excellent organizational skills with hands-on transport knowledge, management skills, and a strong work ethic. Outstanding analytical skills utilized to solve problems and improve operational efficiency using the best business practices. Dedicated, dependable, self-starter with the ability to analyze situations and recommend strategies to improve performance and resource allocation when needed. Career minded professional with over 20 years of management responsibilities.

Lisa Kerstjens

High focus on Customer Service with the ability to listen closely to the customer and proactively de...
424 Rest Road, Waterloo, United States

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Lisa Kerstjens’s Email lkerstjens@epiqah.com

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Lisa Kerstjens’s Location 424 Rest Road, Waterloo, United States

Lisa Kerstjens’s Current Industry Dhl Global Forwarding

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Work Experience

Dhl Global Forwarding

CDZ Systems Application Support and Super User Administrator

2019-09-01T00:00:00.000Z - Present

Ups Supply Chain Solutions

Implementations Team Project Management

2016-10-01T00:00:00.000Z - 2019-06-01T00:00:00.000Z

Ups

Transport Coordinator/ OSG Supervisor

2008-01-01T00:00:00.000Z - 2011-06-01T00:00:00.000Z

H And R Block

Supervisor/Back-up Manager

1987-04-01T00:00:00.000Z - 2007-05-01T00:00:00.000Z

Behavioral Medicine Clinic

Medical Office Manager

2005-06-01T00:00:00.000Z - 2006-11-01T00:00:00.000Z

Indian Motorcycle

Shipping Manager

2002-02-01T00:00:00.000Z - 2005-06-01T00:00:00.000Z

Orleans County Sheriffs Dept

Counseling

1997-12-01T00:00:00.000Z - 2002-02-01T00:00:00.000Z

Skills

No Skills Available

Languages

No Languages Available

FAQ About Lisa Kerstjens

Lisa Kerstjens is located at
424 Rest Road, Waterloo, United States

Lisa Kerstjens is a High focus on Customer Service with the ability to listen closely to the customer and proactively determine their needs with an understanding of Human Psychology. Ability to empathize and continually identify ways to enhance customer satisfaction. First line contact with customers, dealing with their needs and ensuring their products are always shipped and delivered on time with a high degree of quality. Working with external and internal logistics counterparts. Responsible for the inbound and outbound distribution of healthcare products and ensure the timely delivery to the customers, working closely with Distribution centers, and end customers (including 3rd party distribution centers). Continual analysing and optimizing the organisation, work processes and transportation for cost effectiveness and continuous improvements. Flexible to the changing needs of the organization and the customer. Ability to diagnose problems, overcome objections or answer complicated questions while ensuring to meet quality standards for services and evaluation of customer satisfaction. Continually striving to motivate, develop, empower and train employees. Excellent organizational skills with hands-on transport knowledge, management skills, and a strong work ethic. Outstanding analytical skills utilized to solve problems and improve operational efficiency using the best business practices. Dedicated, dependable, self-starter with the ability to analyze situations and recommend strategies to improve performance and resource allocation when needed. Career minded professional with over 20 years of management responsibilities.

Lisa Kerstjens currently works in the Dhl Global Forwarding |

No Languages Available

Lisa Kerstjens has prior
experience in the following industries:
Ups Supply Chain Solutions | Ups | H And R Block | Behavioral Medicine Clinic | Indian Motorcycle | Orleans County Sheriffs Dept

Lisa Kerstjens has the following professional experience:
Dhl Global Forwarding | Ups Supply Chain Solutions | Ups | H And R Block | Behavioral Medicine Clinic | Indian Motorcycle | Orleans County Sheriffs Dept