Lincoln Jurd Gaicd Email & Phone Number | Lincoln is a senior leader with a background in developing and driving change that transforms the customer and employee experience. Broad experience including customer service, operations, product, engineering, process improvement and digital transformation. Achieves results through: • People – Understand what is important to people, developing them as individuals and as a team, then demonstrating and instilling a culture of teamwork, collaboration and achievement; • Customers – Having led many functions across an organisation, understand how people, processes and systems come together to deliver on the customer experience; • Business – develop operational strategy that aligns and complements overall business strategy to deliver exceptional customer experiences, reduce cost and make it a place where people want to work Global experience includes forming a single team/culture with people from around the world, running Olympic broadcast operations and customer service in Greece, Italy, China, Canada, England, Russia and Brazil. Further, have established and managed outsource operations in India and the Philippines. Resilient, creative, agile and outcomes focused leader, having developed these capabilities through many complex and challenging roles across multiple disciplines. Brings high energy and fun, which lifts the team and the whole organisation, inspiring them to deliver what they thought not possible. Awarded Customer Service Institute of Australia, Customer Service Executive of the Year in 2012 and Graduate of The Australian Institute of Company Directors in 2017. I can be contacted via LinkedIn.

Lincoln Jurd Gaicd

Lincoln is a senior leader with a background in developing and driving change that transforms the cu...
Sydney, Sydney, Australia

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Lincoln Jurd Gaicd’s Email lincoln.jurd@nokia.com

Lincoln Jurd Gaicd’s Phone Numbers +1 408-530-****

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Lincoln Jurd Gaicd’s Location Sydney, Sydney, Australia

Lincoln Jurd Gaicd’s Current Industry Nokia Bdsfa

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Work Experience

Nokia

Operations Director

2018-03-01T00:00:00.000Z - Present

Bdsfa

Non Executive Director

2017-11-01T00:00:00.000Z - Present

Obs Olympic Broadcasting Services

Broadcast Operations Manager

2018-01-01T00:00:00.000Z - 2018-02-01T00:00:00.000Z

Nbn

Executive General Manager, Customer Service & Assurance | Contact Centres | Faults | Complaints

2015-10-01T00:00:00.000Z - 2017-05-01T00:00:00.000Z

Insight Alpha

2017-04-01T00:00:00.000Z - 2017-04-01T00:00:00.000Z

Olympic Broadcast Services

Broadcast Operations Supervisor, Rio 2016 Summer Olympic Games

2016-07-01T00:00:00.000Z - 2016-08-01T00:00:00.000Z

Telstra

2012-10-01T00:00:00.000Z - 2015-10-01T00:00:00.000Z

Beijing Olympic Broadcasting

Broadcast Operations Supervisor, Beijing 2008 Summer Olympic Games

2008-07-01T00:00:00.000Z - 2008-08-01T00:00:00.000Z

Torino Olympic Broadcast Organisation

Broadcast Operations, Torino 2006 Winter Olympic Games

2006-01-01T00:00:00.000Z - 2006-02-01T00:00:00.000Z

Athens Olympic Broadcasting

Broadcast Operations, Athens 2004 Summer Olympic Games

2004-07-01T00:00:00.000Z - 2004-08-01T00:00:00.000Z

Self Employed Electrician

Electrician

1990-12-01T00:00:00.000Z - 1990-12-01T00:00:00.000Z

Skills

No Skills Available

Languages

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FAQ About Lincoln Jurd Gaicd

Lincoln Jurd Gaicd is located at
Sydney, Sydney, Australia

Lincoln Jurd Gaicd is a Lincoln is a senior leader with a background in developing and driving change that transforms the customer and employee experience. Broad experience including customer service, operations, product, engineering, process improvement and digital transformation. Achieves results through: • People – Understand what is important to people, developing them as individuals and as a team, then demonstrating and instilling a culture of teamwork, collaboration and achievement; • Customers – Having led many functions across an organisation, understand how people, processes and systems come together to deliver on the customer experience; • Business – develop operational strategy that aligns and complements overall business strategy to deliver exceptional customer experiences, reduce cost and make it a place where people want to work Global experience includes forming a single team/culture with people from around the world, running Olympic broadcast operations and customer service in Greece, Italy, China, Canada, England, Russia and Brazil. Further, have established and managed outsource operations in India and the Philippines. Resilient, creative, agile and outcomes focused leader, having developed these capabilities through many complex and challenging roles across multiple disciplines. Brings high energy and fun, which lifts the team and the whole organisation, inspiring them to deliver what they thought not possible. Awarded Customer Service Institute of Australia, Customer Service Executive of the Year in 2012 and Graduate of The Australian Institute of Company Directors in 2017. I can be contacted via LinkedIn.

Lincoln Jurd Gaicd currently works in the Nokia | Bdsfa |

No Languages Available

Lincoln Jurd Gaicd has prior
experience in the following industries:
Obs Olympic Broadcasting Services | Nbn | Insight Alpha | Olympic Broadcast Services | Telstra | Beijing Olympic Broadcasting | Torino Olympic Broadcast Organisation | Athens Olympic Broadcasting | Self Employed Electrician

Lincoln Jurd Gaicd has the following professional experience:
Nokia | Bdsfa | Obs Olympic Broadcasting Services | Nbn | Insight Alpha | Olympic Broadcast Services | Telstra | Beijing Olympic Broadcasting | Torino Olympic Broadcast Organisation | Athens Olympic Broadcasting | Self Employed Electrician