Leanne Email & Phone Number | Global Customer Care Strategic Innovator I am a highly skilled professional with proven achievements and experience in the hospitality, airline and online retail industries, specializing in Customer Care, Guest Experience Operations, multi-channel platforms, project management, contract negotiator and process driven solutions. I have successfully opened and operated contact care centers in China, India, Japan, Philippines, Europe, Australia and USA. Captive and outsourced centers working closely with vendors and successfully building relationships from the ground up. Problem finding and solution innovating are two of my honed and predominant skills. I'm seen as a caring leader, motivated collaborative team player and able to excel in self-directed roles. Companies will further succeed by having my skills and professional experience create not only a positive business environment but drive revenue while keeping the customer top of mind.

Leanne

Global Customer Care Strategic Innovator I am a highly skilled professional with proven achievements...
Omaha, Nebraska, United States

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Leanne ’s Email lc@oriental.com

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Leanne ’s Location Omaha, Nebraska, United States

Leanne ’s Current Industry Travelex Insurance Services Crocker Consulting Services

Leanne ’s Prior Industry Oriental Trading Company A Berkshire Hathaway | Execs In The Know | Hyatt Hotels

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Director of Operations

2023-01-01 00:00:00 - Present

Founder

2022-10-01 00:00:00 - Present

Head of Customer Care Contact Centers

2019-11-01 00:00:00 - 2022-10-01 00:00:00

Board Member

2010-01-01 00:00:00 - 2020-12-01 00:00:00

Director

2001-06-01 00:00:00 - 2019-06-01 00:00:00

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Leanne is a Global Customer Care Strategic Innovator I am a highly skilled professional with proven achievements and experience in the hospitality, airline and online retail industries, specializing in Customer Care, Guest Experience Operations, multi-channel platforms, project management, contract negotiator and process driven solutions. I have successfully opened and operated contact care centers in China, India, Japan, Philippines, Europe, Australia and USA. Captive and outsourced centers working closely with vendors and successfully building relationships from the ground up. Problem finding and solution innovating are two of my honed and predominant skills. I'm seen as a caring leader, motivated collaborative team player and able to excel in self-directed roles. Companies will further succeed by having my skills and professional experience create not only a positive business environment but drive revenue while keeping the customer top of mind.

Leanne currently works in the Travelex Insurance Services | Crocker Consulting Services |

Leanne has prior
experience in the following industries:
Oriental Trading Company A Berkshire Hathaway | Execs In The Know | Hyatt Hotels

Leanne has the following professional experience:
Travelex Insurance Services | Crocker Consulting Services | Oriental Trading Company A Berkshire Hathaway | Execs In The Know | Hyatt Hotels