Laurens Nijssen Email & Phone Number | My Favorite function was Team-Coordinator at KPN B.V. Netherlands for 1.5 years. My function contained: - Monitoring and acting upon SLA performances, service- and incident-management. - Service level management - Service desk management - IT service management - Several projects: - Shift left - Offshoring - shift down / self service - automation - efficiency - Customer satisfaction - Service tools improvement Failing short to achieve my tenure at KPN due to economical reasons i am now looking for a new challenge in the IT-field.

Laurens Nijssen

My Favorite function was Team-Coordinator at KPN B.V. Netherlands for 1.5 years. My function contain...
Limburg, Flemish Region, Belgium

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Laurens Nijssen’s Email lnijssen@callexcell.be

Laurens Nijssen’s Phone Numbers

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Laurens Nijssen’s Location Limburg, Flemish Region, Belgium

Laurens Nijssen’s Current Industry Callexcell

Laurens Nijssen’s Prior Industry Ipg | Teleperformance | Kpn Corporate Market

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Agent

2018-09-01 00:00:00 - Present

Supervisor inbound/outbound

2016-08-01 00:00:00 - 2016-12-01 00:00:00

Technical Support Representative

2015-05-01 00:00:00 - 2015-12-01 00:00:00

Team Coordinator

2012-06-01 00:00:00 - 2014-03-01 00:00:00

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Laurens Nijssen is a My Favorite function was Team-Coordinator at KPN B.V. Netherlands for 1.5 years. My function contained: - Monitoring and acting upon SLA performances, service- and incident-management. - Service level management - Service desk management - IT service management - Several projects: - Shift left - Offshoring - shift down / self service - automation - efficiency - Customer satisfaction - Service tools improvement Failing short to achieve my tenure at KPN due to economical reasons i am now looking for a new challenge in the IT-field.