Larry Owens
I am a highly motivated professional with strong leadership abilities and a customer-focused mindset...
Hanover, Maryland, United States
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Larry Owens’s Email larry.owens@ticketmaster.com
Social Media
Larry Owens’s Location Hanover, Maryland, United States
Larry Owens’s Current Industry Salesforce
Larry Owens’s Prior Industry Ticketmaster | Telesis | Apex Systems | Oneweb | Conduent | Indotronix International | Csra | Pragmatics Inc Affordable Care Acthealthcare Gov | Eliassen Groupnational Government Solutions Wellpointcms | Quality Software Services Inc Affordable Care Acthealthcare Gov
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Work Experience
Salesforce
Major Escalations Incident Manager
2023-04-01 00:00:00 - Present
Ticketmaster
Major Incident Service Manager
2022-11-01 00:00:00 - 2023-03-01 00:00:00
Telesis
Service Incident Manager
2020-12-01 00:00:00 - 2021-05-01 00:00:00
Apex Systems
Incident/ Crisis management Team Lead
2020-09-01 00:00:00 - 2020-12-01 00:00:00
Oneweb
Incident Engineer
2019-12-01 00:00:00 - 2020-03-01 00:00:00
Conduent
Senior Helpdesk / Triage Team Agent
2018-01-01 00:00:00 - 2019-12-01 00:00:00
Indotronix International
Incident Manager/Communication Service Manager
2017-10-01 00:00:00 - 2018-01-01 00:00:00
Csra
Release Manager/Transitional Knowledge Transfer Facilitator
2017-02-01 00:00:00 - 2017-10-01 00:00:00
Pragmatics Inc Affordable Care Acthealthcare Gov
Operations Lead System Engineer
2015-09-01 00:00:00 - 2017-01-01 00:00:00
Eliassen Groupnational Government Solutions Wellpointcms
Crisis Management Analyst/Problem Management Solutions Engineer
2014-10-01 00:00:00 - 2015-08-01 00:00:00
Quality Software Services Inc Affordable Care Acthealthcare Gov
Exchange Operation Center (XOC) Shift Lead/Supervisor - Incident Management
2014-01-01 00:00:00 - 2014-10-01 00:00:00Skills
Languages
FAQ About Larry Owens
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Larry Owens is located at
Hanover, Maryland, United States -
Larry Owens is a I am a highly motivated professional with strong leadership abilities and a customer-focused mindset. Known for my positive approach and calm demeanor, I excel in managing incidents and escalations in fast-paced and high-pressure environments. I thrive on tackling challenging situations and delivering effective solutions quickly. My extensive experience in incident and escalation management, coupled with my ability to analyze situations and resolve escalated problems promptly, allows me to provide exceptional customer service and maintain composure under stress.
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Larry Owens currently works in the Salesforce |
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No Languages Available
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Larry Owens has prior
experience in the following industries:
Ticketmaster | Telesis | Apex Systems | Oneweb | Conduent | Indotronix International | Csra | Pragmatics Inc Affordable Care Acthealthcare Gov | Eliassen Groupnational Government Solutions Wellpointcms | Quality Software Services Inc Affordable Care Acthealthcare Gov -
Larry Owens has the following professional experience:
Salesforce | Ticketmaster | Telesis | Apex Systems | Oneweb | Conduent | Indotronix International | Csra | Pragmatics Inc Affordable Care Acthealthcare Gov | Eliassen Groupnational Government Solutions Wellpointcms | Quality Software Services Inc Affordable Care Acthealthcare Gov -
You can view Larry Owens’s LinkedIn profile at LinkedIn URL
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Larry Owens’s work email
addresses are
larry.owens@ticketmaster.com -
Salesforce |
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