Lani Seidel Email & Phone Number | More than 15 years of IT Service Delivery and Service Management experience. Knowledge on various IT systems and applications: MS O365, MS Teams, Microsoft Azure Active Directory (and on-prem), Microsoft Exchange, InTune, Citrix, Virtual Desktop, ServiceNow, Microsoft System Center Configuration Manager, Microsoft System Center Service Manager, Nexthink, My SQL, TeamViewer, Adobe, Siebel by Oracle, Jira, TeamViewer, LogMeIn, SAP. Skilled in: Team Management, Escalation handling, Project Management, VIP Support, Business process analysis, Customer Service, End user experience, SLA and KPI management, Vendor management, Business partners and stakeholder relationships, Budget management

Lani Seidel

More than 15 years of IT Service Delivery and Service Management experience. Knowledge on various IT...
Zurich, Zurich, Switzerland

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Lani Seidel’s Email lani.s@sulzer.com

Lani Seidel’s Phone Numbers +1 281-934-****

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Lani Seidel’s Location Zurich, Zurich, Switzerland

Lani Seidel’s Current Industry Sulzer

Lani Seidel’s Prior Industry Trend Micro | Globe Telecom

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Global IT Service Manager

2017-09-01 00:00:00 - Present

Customer Experience and Service Planning

2011-01-01 00:00:00 - 2011-03-01 00:00:00

Customer Service Representative

2003-10-01 00:00:00 - 2003-12-01 00:00:00

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Lani Seidel is a More than 15 years of IT Service Delivery and Service Management experience. Knowledge on various IT systems and applications: MS O365, MS Teams, Microsoft Azure Active Directory (and on-prem), Microsoft Exchange, InTune, Citrix, Virtual Desktop, ServiceNow, Microsoft System Center Configuration Manager, Microsoft System Center Service Manager, Nexthink, My SQL, TeamViewer, Adobe, Siebel by Oracle, Jira, TeamViewer, LogMeIn, SAP. Skilled in: Team Management, Escalation handling, Project Management, VIP Support, Business process analysis, Customer Service, End user experience, SLA and KPI management, Vendor management, Business partners and stakeholder relationships, Budget management