Kumar Rohan Email & Phone Number | Experienced Application Onboarding Specialist and Level 2 Support Engineer with expertise in IAM technology infrastructure maintenance, user provisioning, and de-provisioning. Proficient in troubleshooting, evaluating, and identifying technical resources to resolve customer issues within SLAs. Skilled in coordinating with senior staff for implementing technical procedures, and managing the workflow of requests and incidents. Well-versed in using Saviynt, Okta, Azure Active Directory, and ServiceNow, as well as possessing knowledge in SSO/MFA/SSPR, Microsoft Exchange 2013, and Identity Manager. Able to provide second-level control and reporting for exception processes, and documenting processes via SharePoint for team and audit purposes. Previous experience in managing user accounts, cross-platform auditing of Active Directory objects, managing user security with group policies, and developing organizational units in Active Directory.

Kumar Rohan

Experienced Application Onboarding Specialist and Level 2 Support Engineer with expertise in IAM tec...
Noida, Noida, India

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Kumar Rohan’s Email krohan@hcltech.com

Kumar Rohan’s Phone Numbers +91 78718 6****

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Kumar Rohan’s Location Noida, Noida, India

Kumar Rohan’s Current Industry Hcltech

Kumar Rohan’s Prior Industry Quatrro | Wns Global Services

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Specialist

Present

Specialist

2015-10-01 00:00:00 - Present

Solution Engineer

2013-06-01 00:00:00 - 2015-09-01 00:00:00

Technical Support

2012-02-01 00:00:00 - 2013-06-01 00:00:00

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Kumar Rohan is a Experienced Application Onboarding Specialist and Level 2 Support Engineer with expertise in IAM technology infrastructure maintenance, user provisioning, and de-provisioning. Proficient in troubleshooting, evaluating, and identifying technical resources to resolve customer issues within SLAs. Skilled in coordinating with senior staff for implementing technical procedures, and managing the workflow of requests and incidents. Well-versed in using Saviynt, Okta, Azure Active Directory, and ServiceNow, as well as possessing knowledge in SSO/MFA/SSPR, Microsoft Exchange 2013, and Identity Manager. Able to provide second-level control and reporting for exception processes, and documenting processes via SharePoint for team and audit purposes. Previous experience in managing user accounts, cross-platform auditing of Active Directory objects, managing user security with group policies, and developing organizational units in Active Directory.