Krutika Shah Email & Phone Number | A nine year veteran in contact center solutions for inbound sales & service with specialization in Operations for international markets, and a proven visionary and strategic leader that translates business strategies into maximum profits commensurate with the best interest of shareholders, customers and employees. An expert in enhancing profitability; developing strategic lending initiatives; and growing each segment of a Click to Chat. Very knowledgeable of chat metrics and proven track record of implementing the methodologies. Knowledge of different functional aspects including recruiting, training, development, business operations and project implementation/optimization. Specialties Operations Management, Data analysis, Understanding trends, Strategic / Tactical planning, Project Management, Process Improvement, Operations management, Click to Chat Methodologies and Quality Assurance.

Krutika Shah

A nine year veteran in contact center solutions for inbound sales & service with specialization in O...
Ahmedabad, Gujarat, India

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Krutika Shah’s Location Ahmedabad, Gujarat, India

Krutika Shah’s Current Industry Etech Texas

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2011-04-01 00:00:00 - Present

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Krutika Shah is a A nine year veteran in contact center solutions for inbound sales & service with specialization in Operations for international markets, and a proven visionary and strategic leader that translates business strategies into maximum profits commensurate with the best interest of shareholders, customers and employees. An expert in enhancing profitability; developing strategic lending initiatives; and growing each segment of a Click to Chat. Very knowledgeable of chat metrics and proven track record of implementing the methodologies. Knowledge of different functional aspects including recruiting, training, development, business operations and project implementation/optimization. Specialties Operations Management, Data analysis, Understanding trends, Strategic / Tactical planning, Project Management, Process Improvement, Operations management, Click to Chat Methodologies and Quality Assurance.