Kristene Odell

Kristene Odell

Transformational Leader, Customer Success Leader, Sales, Services and Operations
Yorktown Heights, New York, United States

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Work Experience

Genesys

Senior Customer Success Director

2022-11-01 - Present

RingCentral

Director Partner Enablement

2021-04-01 - 2022-10-01

Avaya

Director Cloud Transformation

2018-06-01 - 2021-02-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian