Kondal Gundla

Kondal Gundla

Systems Architect at Verint
Suwanee, Georgia, United States

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Work Experience

Verint

Systems Architect

Present

Skills

technology software information technology customer engagement optimization customer analytics engagement management workforce optimization contact center branch & backoffice operations video situation intelligence artificial intelligence chatbots automation compliance call center workforce engagement voice of the customer fraud intelligent selfservice boundless customer engagement engagement capacity cap customer capacity gap

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