Kiran Hullule Email & Phone Number | - Over 20 years Customer Support Experience, Supporting and Managing teams from across various technology stacks, tools and products. - Production Support and Service Delivery Management. - SaaS Operations Technologist and Operations Management. - New Customer Onboarding and Migrations. - Problem Management and Major Incident Management. - Customer Support and Project Management - Drive Key Performance Indicators for Support teams like, NPS, CSAT,KCS,Aged Cases reduction, Proactive Incident Management, Backlog reduction. - Drive key Innovations and Automation to reduce functional overheads. - Drive Customer Adoption and Value Realization.

Kiran Hullule

- Over 20 years Customer Support Experience, Supporting and Managing teams from across various techn...
Pune, Maharashtra, India

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Kiran Hullule’s Email kiran_hullule@bmc.com

Kiran Hullule’s Phone Numbers +91 20 6608 8400,+1 425-558-****

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Kiran Hullule’s Location Pune, Maharashtra, India

Kiran Hullule’s Current Industry Icertis

Kiran Hullule’s Prior Industry Bmc Software

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Director - Customer and Partner Services

2021-06-01 00:00:00 - Present

Sr.Manager -SaaS Operations

2019-10-01 00:00:00 - 2021-06-01 00:00:00

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Kiran Hullule is a - Over 20 years Customer Support Experience, Supporting and Managing teams from across various technology stacks, tools and products. - Production Support and Service Delivery Management. - SaaS Operations Technologist and Operations Management. - New Customer Onboarding and Migrations. - Problem Management and Major Incident Management. - Customer Support and Project Management - Drive Key Performance Indicators for Support teams like, NPS, CSAT,KCS,Aged Cases reduction, Proactive Incident Management, Backlog reduction. - Drive key Innovations and Automation to reduce functional overheads. - Drive Customer Adoption and Value Realization. - DevOps, CloudOps, AWS,Azure