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Kim McLeod

Training And Quality Manager
Plantersville, Mississippi, United States

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customer care accounts receivable management bpo backoffice services medical device bpo data analytics managed services customer support inbound outbound rpa customer journey mapping call deflection strategies technical support workforce management intelligent automation ai virtual agent conversational ai business intelligence customer retention ivr omnichannel voice sms text inapp messaging social media moderation content moderation crm unified agent desktop

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